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The authoritative source for official names & descriptions of each CCCTC product & service. |
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Last Update: 16 September 2020 |
Table of Contents |
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The table below contains the following product information:
Authoritative Product Name
CCCTC Product Owner / Manager
Brief Product Overview
Basic Prerequisites
Responsibilities for Sales/Adoption
Responsibilities for Implementation Readiness & Documentation
Responsibilities for Implementation Configuration and Ongoing Success
Contract Requirements (if any)
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The CCCTC Products & Services Definitions document
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is a living document representing the current-state of each product & service developed and delivered by the CCC Technology Center, unless otherwise noted.
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Products & Services Definitions
Student Success Suite
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Product
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Product Manager
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Product Overview
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Prerequisites
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Adoption & Implementation
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Contractual Requirements
(Contract, MOU, IPA, etc)
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Career Coach
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Mike Caruso
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Provides career assessment
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Recommends college programs for careers
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Required updates will be referred to the document owner for inclusion and approved by the CCCTC Executive Director, Jennifer Coleman.
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This document is reviewed before each major product release to ensure it continues to reflect current and accurate information. |
Products & Services Definitions
The table below contains the following product information:
Official Product Name
Product Owner / Manager
Brief Product Description / Overview
Basic Prerequisites
Responsibilities for Adoption/Implementation
Contract Requirements
Student Success Suite
The Student Success Suite is a collection of student-facing products developed by the CCC Technology Center, including OpenCCC, CCC MyPath, and CCCApply admission & financial aid applications.
Product Name | Product Owner / Manager | Product Description / Overview | Prerequisites | Adoption & Implementation | Definition of “Live” Status | Contract Requirements |
Career Coach | Mike Caruso / Jane Linder |
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Sign-up: CCCTC Sales Team
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Considered "Live" once students start accessing the system | N/A (via MyPath) | |
CCCApply Standard Application | Mike Caruso / Jane Linder | CCCApply Application for |
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Admission |
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SSO Proxy
OpenCCC
IDP
Includes OpenCCC systemwide federated ID (CCCID)
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: Enabling Services
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Signed IPA Addendum B - Applies to the full Apply suite (Each product adopted separately)
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CCCApply Noncredit Application
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Mike Caruso / Jane Linder
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This is a feature set of the Standard Application deployment
Admissions application exclusively for not credit students
Does not include residency determination
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CCCApply Standard Application
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: Enabling Services
none
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CCCApply International Application
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Mike Caruso / Jane Linder
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Application for international students to apply for California Community Colleges
SSO Proxy
IDP
OpenCCC
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: Enabling Services
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Signed IPA Addendum E - Applies to the full Apply suite (Each product adopted separately)
CC Promise Grant Application
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Mike Caruso / Jane Linder
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Digital version of the California College Promise Grant included as part of the
The California College Promise Grant was formerly known as the BOG Fee Waiver
For eligible California residents, the California College Promise Grant permits enrollment fees to be waived
Assistance for the purchase of books and supplies must be applied for separately
SSO Proxy
IDP
OpenCCC
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: Enabling Services
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Signed IPA Addendum D - Applies to the full Apply suite (Each product adopted separately)
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CCC MyPath
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Mike Caruso / Jane Linder
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Guided Pathways onboarding system
Customizable by college
Provides dynamic onboarding and guidance experience based on student-provided information
Includes college-specific and Chancellor’s Office-provided information pages for various student services, such as Financial Aid and Online Orientation
Easily request, collect, and retrieve electronic documents from incoming students
Serves as hub for
CCCApply
Career Coach
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SSO Proxy
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: Enabling Services
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Signed MyPath IPA Addendum F
Chief Student Services Officer approval (verbal is OK)
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CCCApply Report Center
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Mike Caruso / Jane Linder
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Core Administrator Platform (CAP)
System Administrator / User Management
CCCApply Administrator
CANVAS Administrator
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Mike Caruso / Jane Linder
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The Core Administrator Platform (CAP), as an independent product, is a shared, centralized admin configuration tool that facilitates authorization of college staff to access all CCC application admin tools.
“Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights-controlled activities within an area of the system or software via the Core Administration Platform (CAP)
All CCCTC applications that have an admin tool will be integrated with this single point of entry, global interface launch pad, whereby independent admin tools are launched from this central service and will be self-contained admin services.
CAP will be the central launch pad for all of our CCCTC products. The goal is to streamline authentication and user accounts for our CCC end users.
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Primary Product
SSO Proxy
Prereq; Dependent upon primary product need
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: Enabling Services
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See Primary Product
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Multiple Measures Placement Service
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Mike Caruso / Jane Linder
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Facilitates collection of High School transcript data and delivery of AB-705 compliant placement recommendation (Self Reported data from CCCApply, verified data from CCGI or CALPASS)
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SuperGlue
CCCApply
College Adapter v2.5.5 or later
CCCMyPath (future)
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.csv file push to colleges: Dev
Sign-up: CCCTC CRM Team
Opport.: CCCTC CRM Team
Implementation: Enabling Services
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VP of Student Services with collaboration with VP of Instruction
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OpenCCC
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Mike Caruso / Jane Linder
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OpenCCC is the student account system
Provides administrative access for OpenCCC student applications
Streamlines the admission application process
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SSO Proxy (College will need idP, and be integrated with SSO Proxy)
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Sign-up: N/A (component of CCCApply)
Opport.: N/A (component of CCCApply)
Implementation: Enabling Services (via CCCApply)
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Signed IPA - Applies to the full Apply suite (Each product adopted separately)
Data & Infrastructure Suite
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Product
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Product Manager
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Product Overview
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Prerequisites
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Adoption & Implementation
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Contractual Requirements
(Contract, MOU, IPA, etc)
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CCC Data Warehouse
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Mark Cohen
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Stores data gathered from CCCTC products
CCCApply
Canvas
Multiple Measures
CCC MyPath
Sourced through:
Project Glue Microservices, Kinesis and AWS Data Pipeline
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SSO Proxy (need to track integration)
Canvas API key
SuperGlue
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Sign-up: CCCTC Sales Team
Opport.: CCCTC Sales Team
Implementation: When launched to production,Jasper reports interface available to Researchers with access to DW Reports (LGBTQ Report Center). Letter from President required for integration of Canvas data.
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Support for Canvas data requires the college President to sign the “Executive Authorization” Letter
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Data Warehouse Report Server
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Mark Cohen
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eTranscript California
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Mark Cohen
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Supports the requesting and delivery of electronic transcripts across all of California’s postsecondary systems
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Edexchange (pesc.org)
(Will require SuperGlue-FY18/19)
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Sign-up: CCCTC Sales Team, or Topacio Vargas at XAP
Opport.: CCCTC Sales Team
Implementation: Enabling Services Project Management oversight of XAP and college tasks (for eTranscript 2.0 and beyond)
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(Contract with XAP)
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InCommon Federation
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Amir Kahn
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Provides a trust fabric for higher education, their vendors, and partners to facilitate single sign-on from local campus accounts.
Chancellor’s Office and the CCCTC have put together an agreement for InCommon membership for all California community colleges to be paid centrally
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SSO Proxy
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Sign-up: CCCTC Sales Team
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Opport.: CCCTC Sales Team
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Signed IPA
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| Considered "Live" once students start accessing the system | Signed IPA Addendum B - Applies to the full CCCApply suite (Note: Each product is adopted separately) | ||
CCCApply Noncredit Application | Mike Caruso / Jane Linder | A streamline custom workflow of required questions within the Standard admission application designed for users enrolling exclusively in noncredit courses.
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| Considered "Live" once students start accessing the system | Signed IPA Addendum E - Applies to the full Apply suite |
CCCApply International Application | Mike Caruso / Jane Linder | The online application for admission to the California Community Colleges for international (non-domestic) students.
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| Considered "Live" once students start accessing the system | Signed IPA Addendum E - Applies to the full CCCApply suite (Note: Each product is adopted separately) |
California Colleges Promise Grant Application (Formerly known as the Board of Governors (BOG) Fee Waiver Application) | Mike Caruso / Jane Linder |
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| Considered "Live" once students start accessing the system | Signed IPA Addendum D - Applies to the full CCCApply suite (Note: Each product is adopted separately) |
CCC MyPath | Mike Caruso / Jane Linder | The Guided Pathways onboarding system for student matriculation
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| Considered "Live" once students start accessing the system | Signed MyPath IPA Addendum F
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CCCApply Report Center | Mike Caruso / Jane Linder | The CCCApply Report Center is a branded instance of TIBCO/Jaspersoft business intelligence/reporting software, providing real-time submitted application data - as well as other data sources supporting the Student Success Suite - for colleges & other authorized users of the CCCApply application suite of applications.
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Core Administrator Platform (CAP) Branded Names: CCC Administrator
| Mike Caruso / Jane Linder | The Core Administrator Platform (CAP) provides a centralized System Administrator platform for multiple, integrated CCCTC products and tools. Facilitates IdP authentication, user account management (roles, permissions) and access to integrated Administrator tools, currently:
The CCC Administrator is the branded name for the shared System Administrator that provides a single-point-of-entry (landing page) to central user management services and access to the integrated CCCApply & Canvas administrator tools. The CCCApply Administrator is an integrated central admin configuration tool for the CCCApply applications. The Administrator includes a shared College & District Information section (tables) and three separate admin sections, one for each of the CCCApply applications: Standard/Noncredit, International, and Promise Grant.
The Canvas Administrator is a [NEED]
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| Considered "Live" once students start accessing the system | |
OpenCCC | Mike Caruso / Jane Linder |
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| Not applicable to colleges | Signed IPA - Included in Joint IPA |
OpenCCC 2.0 (2022) | TBD | TBD | TBD | TBD |
Infrastructure & Data Suite
The Infrastructure and Data Suite is comprised of products & services that support the the California Community Colleges and the CCC Chancellor's Office.
Product Name | Product Owner / Manager | Product Description / Overview | Prerequisites | Adoption & Implementation | Definition of “Live” Status | Contract Requirements |
CCC Data Lake | John Sills / | A product of the CCC Data platform.
| VPN (already in place between CCCCO and CCCTC) | CCC Data Lake is not available to CCC’s.
| Not applicable to colleges | NA |
CCC Data Warehouse | John Sills / | A product of the CCC Data platform.
| N/A | The DW is accessed through either (i) DW Direct Connect or (ii) DW Report Server | Considered "Live" once user accounts are set up and credentials have been communicated to the user | NA |
CCC Data Warehouse Direct Connection | John Sills / | A product of the CCC Data platform.
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| Considered "Live" once VPN has been established and successful connection has been confirmed | Signed IPA ES authenticates CCC individual access with IR lead NDA required when a custom VPN installation is to be configured |
CCC Data Warehouse Report Server | John Sills / | A product of the CCC Data platform.
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| Considered "Live" once user accounts are set up and credentials have been communicated to the user | Signed IPA ES authenticates CCC individual access with IR lead |
CCC SuperGlue (Formerly known as Project Glue) | John Sills / |
| SSO Proxy supplied CCCID as required by product |
| Considered "Live" once it has been confirmed that data is flowing to the staging tables | Signed IPA Addendum C |
Bi-Directional Fraud Data Reporting & API | John Sills / | A SuperGlue-based solution (API) that supports bi-directional communication and sharing of suspected application, enrollment, or financial aid fraud data with the CCCTC for the purpose of sharing the determination of fraud with other system colleges automatically |
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| Considered "Live" once API has been set up by college | Signed IPA Addendum C |
Multiple Measures Placement Service (MMPS) | John Sills / | Facilitates collection of High School transcript data and delivery of AB-705 compliant placement recommendation (Self Reported data from CCCApply, verified data from CCGI, CDE or CALPASS) |
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| Considered "Live" once it has been confirmed that data is flowing to the staging tables | VP of Student Services with collaboration with VP of Instruction |
Other CCCTC Products & Services
Product Name | Product Owner / Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
SAML / IdP (Shibboleth, Ethos, Portal Guard) |
| None |
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| N/A |
SSO Proxy (“Authentication”) |
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John Sills
| District level IdP for staff and student accounts (ie. Shibboleth) |
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SuperGlue
(formerly “Project Glue”)
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John Sills
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Provides a secure, robust framework for data exchange between CCCTC products and colleges
Software component installed locally behind a college’s firewall to facilitate data exchange between CCCTC projects and college’s Student Information Systems (SIS)
Enables disparate SISs to communicate in a standardized way through a cloud service
Master Data Management (YOUnite)
Provides a single point of reference for what systems are considered “systems of record” for specified data elements and data exchange interactions. Keeps college data synced with CCCTC centralized applications
Facilitates data exchange between colleges and Chancellor’s Office
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SSO Proxy supplied CCCID as required by product
Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure.
Opport.: CCCTC Sales Team, CRM’s
Add on Feature Sales: Sales/CRM’s/ES
Implementation: Enabling Services
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InCommon Federation | Amir Kahn |
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Unlimited SSL Certificates | Amir Kahn |
| None |
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| Signed MOU for InCommon membership |
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NOTES:
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Product
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Product Manager
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Product Overview
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Prerequisites
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Sign-Up & Implementation
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Sign-up Requirements (Contract, MOU, IPA, etc)
Canvas
(CCMS - Common Course Management System)
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Amy Beadle
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Course Management System
provides integration of OEI resources:
OEI Course Design Rubric
QUEST online learner readiness
Professional development options
Canvas courses and student enrollments can be automatically synced with college SIS via Project Glue Canvas-SIS Integration
Configuration for student and staff authentication via SSO Proxy
SSO Proxy (ES to track feature-set integration)
(SuperGlue compatible-Jul18)
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Sign-up:Instructure
Opport.: CRMs
Implementation: Instructure, via Enabling Services
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Signed IPA
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CENIC
(Corporation for Educational Network Initiatives in California)
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Mike Tuccillo
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Connecting the colleges to CalREN through a CENIC managed 10Gbps fiber optic network connection.
Each college qualifies for a 10Gbps fiber primary router/circuit and 10Gbps fiber secondary router/circuit.
Each approved college center qualifies for a 1Gbps fiber primary router/circuit and 1Gbps fiber secondary router/circuit, where available, in order to provide for network diversity targeting for maximum connectivity uptime.
These upgrades are expected to be in place by 2020, and provide sufficient capacity for at least 10 years
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None
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Sign-up: Mike Tuccillo
Opport.: N/A
Implementation: Mike Tuccillo
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CENIC Mini-Grant
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Mike Tuccillo
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$50,000 mini-grant to assist with CENIC circuit related expenses
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a CCCCO provided CENIC 10 gigabit circuit
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Sign-up: Mike Tuccillo
Opport.: CRM’s
Implementation: Business Office
College CTO must complete “Connectivity Grant” web form.
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Chancellor’s Office Curriculum Inventory
(COCI)
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Rachel Stamm
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Serves as the central database for all California Community Colleges course information
Allows colleges to submit new (or notably changed) courses and programs for approval.
Uses unique Course Control Numbers to identify and track course information
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None
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Sign-up: N/A
Opport.: CCCTC Sales Team
Implementation: N/A All colleges implemented; accounts added and managed by CCCTC Support.
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CVC/OEI
(formerly Course Exchange)
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TBD
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Allows student to access courses offered at other participating colleges
Students enroll via a streamlined registration process
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Project Glue
SSO Proxy
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Opport.: CCCTC Sales Team
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Implementation: Enabling Services
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Signed IPA Addendum G
Course Exchange questionnaire
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Course Identification System
(C-ID)
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Rachel Stamm
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Enables “descriptor-based articulation”
Each C-ID number identifies a specific lower-division, transferable course commonly articulated between the CCCs and UC and CSU
All colleges implemented; accounts added and managed by CCCTC Support.
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None
Sign-up: N/A
Opport.: N/A
Implementation: N/A
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Library Services Platform (Ex Libris)
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Amy Beadle
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A single cloud-based library services platform [LSP] developed by Ex Libris for managing library operations.
110 California Community College libraries will participate via 85 college or district level deployed instances.
Replaces various legacy Integrated Library Systems (ILS) currently in use.
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SSO Proxy
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Sign-up: Amy Beadle / ExLibris
Opport.: none
Implementation: ExLibris
Revision History
Document Owner: Director of Enabling Services, and Director of Communications and Marketing
Document Approval: CCCTC Executive Director, Tim Calhoon
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Revision Date
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Editor
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Key Differences
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Date of Executive Approval
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4/10/18 - Draft
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D Quintanilla
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Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian
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N/A
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5/8/18 - Final Draft
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A Newman / S Chagoya
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Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically
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N/A
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6/6/2018 - Initial release
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Tim Calhoon
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Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership
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6/6/2018
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6/19/2018
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A Newman
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Added CENIC and CENIC Mini Grant information
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6/20/2018
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7/24/2018
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A Newman
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Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction.
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7/25/2018
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12/90/2018
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A Newman
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Added Multiple Measures Placement Service with Jennifer Coleman’s input
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1/5/2019
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4/18/2019
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A Newman
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Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen
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4/18/2019
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6/4/2019
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A Newman
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Added Library Services Platform information, and LSP additions to SSO Proxy section.
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6/5/2019
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8/15/2019
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D Quintanilla
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Added MDM information to the SuperGlue Product Overview section
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8/16/2019 (JC for TC)
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02/12/2020
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A Newman
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Vendor / External Products & Services
Product Name | Product Owner / Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
CENIC (Corporation for Educational Network Initiatives in California) | Mike Tuccillo |
| None |
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CENIC Mini-Grant | Mike Tuccillo |
| a CCCCO provided CENIC 10 gigabit circuit |
| College CTO must complete “Connectivity Grant” web form. |
Chancellor’s Office Curriculum Inventory (COCI) | Rachel Stamm |
| None |
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CVC-OEI (formerly Course Exchange) | John Sills / Mark Cohen Steve Klein, Director |
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| Signed IPA Addendum G
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Course Identification System (C-ID) | Rachel Stamm |
| None |
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eTranscript California | Mark Cohen |
| None (leverages XAP managed functionality) |
| Contract with XAP |
Library Services Platform (Ex Libris) | No longer managed by CCCTC |
| SSO Proxy |
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Revision History
Document Owner: Director of Enabling Services, and Director of Communications and Marketing. |. Document Approval: CCCTC Executive Director, Jennifer Coleman
Revision Date | Editor | Key Differences | Date of Executive Approval |
4/10/18 - Draft | D Quintanilla | Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian | N/A |
5/8/18 - Final Draft | A Newman / S Chagoya | Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically | N/A |
6/6/2018 - Initial release | Tim Calhoon | Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership | 6/6/2018 |
6/19/2018 | A Newman | Added CENIC and CENIC Mini Grant information | 6/20/2018 |
7/24/2018 | A Newman | Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction. | 7/25/2018 |
12/90/2018 | A Newman | Added Multiple Measures Placement Service with Jennifer Coleman’s input | 1/5/2019 |
4/18/2019 | A Newman | Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen | 4/18/2019 |
6/4/2019 | A Newman | Added Library Services Platform information, and LSP additions to SSO Proxy section. | 6/5/2019 |
8/15/2019 | D Quintanilla | Added MDM information to the SuperGlue Product Overview section | 8/16/2019 (JC for TC) |
02/12/2020 | A Newman | Updated a few Prod Mgr assignments per Bill Zlomke. Bill will be taking ownership of this document from today forward. | |
09/16/2020 | P. Donohue | Created this Confluence page and copied over original details and format from GSheet (last update was 2018) | TBD |
02/05/2021 | Mike Caruso | Updated product information and added an SSS suite description. | |
02/06/2021 | Mark Cohen | Updated product information and added a description for the IAD suite. | |
03/03/2021 | P. Donohue | Updated formatting on all tables for consistency. | |
06/28/2022 | P. Donohue | Updated name of CCCTC Exec Director; corrected typos and other formatting needs. | |
06/30/3033 | Mark Cohen | Updated product information and added a description for the IAD suite. | |
08/18/2022 | P. Donohue | Corrected small typos |