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The purpose of this checklist is to provide IT staff and other key stakeholders with a step-by-step guide that includes specific requirements, action items, deadlines, and notes to support a successful CCCApply International application implementation. A real-time version of this document (Google Doc) will be provided to your project team during the Project Overview meeting. 

Overview of IT & Business Operations Tasks

The tables below include tasks related to both the IT setup of your project and the business operations tasks, which play a key part in your successful implementation. Admissions staff, as well as the IT project team, should review this document to understand the different requirements involved in preparing this application for student use. The tables are organized in the order they should be completed:

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Important Deployment Tasks

Date

Notes/Prerequisites

Confirm MOU signed and executed

Complete

The college MOU is completed during the CCCApply Standard application implementation project.

Confirm date college(s) want go LIVE on International Application*
*CCCTC / Help Desk requires two weeks notice*

TBDThis date is discussed during the Project Overview meeting and periodically throughout the implementation process between the college/district and the CCC Tech Center staff.
NOTE:  *CCCTC / Help Desk requires two weeks notice prior to "going Live" with this application.

Confirm date college wants to begin testing in Production environment

TBD

College/district discussed this with CCC Tech Center staff to ensure Users are enabled in Production, the Administrator configuration is complete in production, and the download files have been duplicated (from Pilot to production).
*Production Download Job & Format XMLs must be set up and ready to test downloads

Confirm date that college will stop accepting Xap Applications
*Xap Terms closed. Should be same date as OpenCCCApply Go Live date

N/AMost college are no longer using the XAP applications. If your college is still using the Xap International application, please notify the CCC Tech Center staff so they can ensure your historical application data is migrated to the new system.

Schedule Report Center Training

TBDThis is scheduled as needed. To schedule Report Center training for your staff, please contact Merrie Wales, mwales@ccctechcenter.org.

 

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PILOT Environment (INTL)

https://pilot.intl.opencccapply.net/gateway/intl?cccMisCode=XXX (replace XXX with your college MIS code)

Production Environment (INTL)

https://intl.opencccapply.net/gateway/intl?cccMisCode=XXX  (replace XXX with your college MIS code)

 

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Notify college staff of new OpenCCC Helpdesk Support contact infoMake all

Development (Test) Tasks

Who’s Responsible?

Status

Notes

Confirm MOU is signed & executed (from OpenCCCApply implementation)

College

Complete

Your MOU is most likely already in place. The International and BOG applications were part of the original OpenCCCApply MOU.  

Confirm college branding image is in place in Pilot

College

Complete

Your college logo branding should already be in place. Please confirm by clicking on the Pilot Application URL above (remember to add your MIS code to the end of the URL).

Confirm Shibboleth IdP is implemented and locate your existing Administrator Tool & Report Center URLs to the Pilot Environment.

College

Complete

Note: The college/district IT staff who is actively implementing this International application should locate and make available to International Admissions staff, the URLs to the Pilot and Production Administrator & Report Center (configured from Shibboleth IdP installation). These are the same URLs that are currently being used by the Admissions dept for the Standard (domestic) application. Once the primary "Add User" for the college/district is added to the International Application in the Administrator (for both Pilot & Production), the "International" application will appear in the Application drop down menu in the Administrator Tool. Until that user is added, you will only see “CCCApply” and “Report Center” in the drop down menus of the Administrator Tool.  For more information, please discuss with your CCCTC implementation team.

Set up Downloads in Pilot Environment

CollegeTO DO

To set up the download files for the International application, the college/district will use their existing Download Client, but will create Job & Format Definition XML files for the International data fields and download job. These are created using the same Job & Format XML templates (that were used for the Standard Application) and a set should be created for the Pilot and Production downloads.
See the "Download Client User Guide" for details and best practices for setting up your download files, testing in Pilot, and running production download jobs.  

Update your existing Download transfer-client .jar file with latest version

College

 

Locate the latest version here:
OpenCCCApply Download Client – Latest version  

Create IA Format XML file to download International data fields

College

 

The IA Format XML template can be downloaded here. See the Download Client User Guide for instructions on creating the Format XML file.

Map IA data fields to your SIS system

College

 

The IA data fields are listed in the Download Client User Guide (in the back).

Create IA Job XML file to download International data fields in Pilot

College

 

Job XML template can be downloaded here. See the Download Client User Guide for instructions on creating the Job file and scheduling your download jobs.

Create schedule to run download job in Pilot

College

 

Use your own system’s download job schedulers tool. For support, contact Merrie Wales mwales@ccctechcenter.org

Point your Job file to the Pilot International Download URL Attribute to test downloads

College

 

The International Application Download URL Attribute is listed in the Download Client User Guide.

Set up the Pilot Administrator

After the college has the necessary User accounts enabled to get into the International application in the Pilot Administrator, they can begin setting up Terms, Majors, Rules, Supplemental Questions and other Users. See the CCCApply Administrator User Guide for details and best practices.

Add authorized International user with Add User authority in Pilot Administrator and Pilot Report Center.

CCCTC

 

The Tech Center must add the first “Add User” to the Pilot Administrator. At that point, the college sets up all additional users (Add Users and regular Data Users).  See the CCCApply Administrator User Guide for details on setting up User accounts for your college.

Add authorized International users with Add User and/or Data Use Only authority in Pilot Administrator and Pilot Report Center

College

 

See above. Once the first Add User is created, that user will be able to set up all additional users for both the Administrator and the Report Center.

Set up IA Terms & Majors in Pilot Administrator

College

 

See CCCApply Administrator User Guide for instructions.

Configure the English Proficiency settings in Pilot Administrator (optional)

College

 

See CCCApply Administrator User Guide for instructions and the IA Data Specifications for data field information.

Set up IA Rules & Email Messages in Pilot Administrator (optional)

College

 

See the CCC Administrator User Guide for instructions. Setting up Email Rules is a two-step process: 1) Create the Email messages first; 2) then incorporate the email message ID into the email rule code. The CCCTC implementation team will assist you. Make copies of all email messages for migration to the Production Administrator.

Set up Supplemental Questions in Pilot Administrator(optional)

College

 

Important: Please see the Working with Supplemental Questions User Guide for instructions on setting up your supplemental questions accurately.

Confirm Supplemental Questions are configured correctly

CCCTC

 

CCCTC will review your supplemental questions before you go live. All “required” questions must be configured accurately to ensure students are given the correct information should they skip a required question.

Business Operations

 
College/district Staff and Administrators register for CCC College Support SiteCollegeTBD

See support information below

Ensure all staff and administration is aware of implementation dates

College

TBDThis is determined and implemented by the college/district.
To doIMPORTANT: All college / district staff and administration should register for an account on the CCC College Support Site:
http://www.ccctechnology.info


Once your account is created, navigate to the CCCApply System Alerts page and click “Follow” to begin receiving critical system notifications by email. Other pages and posts can be followed as desired.

Notify college staff of new OpenCCC Helpdesk Support contact info

College

TBD

See support information below

Ensure all staff and administration is aware of implementation dates

College

TBDThis is determined and implemented by the college/district.

Make all necessary student website changes using new URL

College

TBDThis is determined and implemented by the college/district.

Transfer information from Xap International App Intro page to student website

College

TBD

IF you were using the Xap International Application only!

Schedule Report Center training for IA admissions staff

College

OptionalTo schedule Report Center training for your staff, please contact Merrie Wales, CCCTC Support, mwales@ccctechcenter.org

Ensure all marketing/recruitment materials are updated with new URL and support information

College

TBDThis is determined and implemented by the college/district.

Testing

 

Enter test applications to the Pilot application URL (see above)

College

 Test applications can be submitted to the college's Pilot application URL. See above for your branding Pilot application.

Run download job in Pilot environment to test downloads

College

 The Download Job XML file that is configured by the college points to the Pilot Downloads server URL. See the Download Client User Guide for the URL attribute for both Pilot and Production downloads.

Ensure all data is importing to SIS successfully

College

 The activity is completed by the college/district. For assistance and best practices, please contact Merrie Wales, CCCTC Support, mwales@ccctechcenter.org

Notify CCCTC team when Pilot testing is complete

College

 When the college/district is ready to move forward with production setup and testing, contact the CCC Tech Center team for assistance.

 

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After all development tasks have been completed in the Pilot environment, begin setting up the Production environment for deployment.

 

 TESTING

Deployment Tasks

Who’s Responsible?

Status

Notes

Confirm college branding image is in place in Production Application

College

 Branding should be in place when the college/district begins the implementation project. If an issue with the college branding is identified, please contact CCCTC support for assistance.

Confirm Shibboleth IdP is implemented and locate existing Administrator & Report Center URLs to the Production Environment

College

 

Note: These are not the Application URLs shown above. These are the URLs to the Production Administrator Tool & Report Center (configured from Shibboleth IdP installation). See additional notes in the Development table above.

Set up Downloads in Production Environment

College 

Using your existing Download Client, copy the Download Job & Format Definition XML files used in Pilot environment to set up your Production download job and begin testing.

Update your existing Download transfer-client .jar file with latest version

College

 

Locate the latest version here:
OpenCCCApply Download Client – Latest version  

Create IA Format XML file to download International data fields

College

 

We recommend you make a copy of the Pilot files for your Production downloads

Create IA Job XML file to download International data fields in Production

College

 

We recommend you make a copy of the Pilot files for your Production downloads

Create schedule to run download job in Production Environment

College

 

For support, contact Merrie Wales mwales@ccctechcenter.org

Point your Job file to the Production server to test prod app downloads

College

 

The International Application Download URL Attribute for the Production server is listed in the Download Client User Guide.

Set up the Production Administrator

College

Setting up the Production Administrator is easy. Ask your CCCTC implementation team for suggestions on a quick and easy migration.

Add authorized International user with Add User authority in Production Administrator and Production Report Center.

CCCTC

 

The Tech Center must add the first “Add User” to the Production Administrator. At that point, the college can set up all additional users (Add Users and regular Data Users).  See the CCC Administrator User Guide for details on setting up User accounts for your college.

Add authorized International users with Add User and/or Data Use Only authority in Production Administrator and Production Report Center

College

 

See above. Once the first Add User is created, that user can set up all additional users for both the Administrator Tool and the Report Center.

Set up IA Terms & Majors in Production Administrator

College

 

Terms and majors can be migrated by exporting the files from the Pilot Administrator and importing to the Production Administrator.

See CCC Administrator User Guide for instructions.

Configure the English Proficiency settings in Production Administrator (optional)

College

 

The English Proficiency settings must be set up by hand in the Production Administrator. Please ensure that settings match between the Pilot and Production Administrators.  See CCC Administrator User Guide for instructions and the IA Data Specifications for data field information.

Set up IA Rules & Email Messages in Production Administrator (optional)

College

 

Cut + paste your email messages and Rules from the Pilot Administrator to the Production Administrator. Ask your CCCTC implementation team for help if needed.

Set up Supplemental Questions in Production Administrator (optional)

College

 

Your Supplemental Questions XML file can be copied and imported to the production Administrator. Ensure all “required” supplemental questions are configured correctly. See the Working with Supplemental Questions User Guide for details.

Business Operations

 

Notify college staff of new OpenCCC Helpdesk Support contact info

College

 

See support information below

Ensure all staff and administration is aware of implementation dates

College

 College/district should communicate regularly with all internal stakeholders relative to the details of this project.

Make all necessary student website changes using new URLchanges to your student-facing listing the production application URL

College

  These activities are planned and implemented by the college. All internal stakeholders should be included in these decisions.

Transfer information from Xap International App Intro page to student website

College

 

IF you were using the Xap International Application only!

Schedule Report Center training for IA admissions staff

College

  To schedule Report Center training, please contact Merrie Wales, mwales@ccctechcenter.org

Ensure all marketing/recruitment materials are updated with new URL and support information

College

  Planned and implemented by the college. All internal stakeholders should be included in these decisions.

Testing

   

Enter test applications to the Production application URL (see above)

College

  College/district perform testing in production as needed.

Run download job in Production environment to test downloads

College

  College/district perform testing in production as needed

Ensure all data is importing to SIS successfully

College

  College/district perform testing in production as needed

Notify CCCTC team when Production testing is complete

College

  

 

Go Live Day Synchronization

 

Notes

Task

Who’s Responsible?

Status

Who’s Responsible?

Status

Notes

Date and time of deployment is confirmed with CCC Support Services so that the Helpdesk is ready to support students  The Go Live date and TIME must be communicated to the CCC Tech Center at least one week prior to your planned deployment date. The Helpdesk must be made aware of the approximate time of day that students will begin contacting the Helpdesk if necessary.

Audit website for Xap or other International app URLs (hidden pages, etc.)

CCCTC

  

Disable International App in XAP to prevent new applications

College

 

If you were using Xappages, etc.)

CCCTC

 The CCC Support Services team will audit the college/district website to ensure there are no remaining/hidden links to a previously used electronic application (Xap or homegrown). If any links are found, the college is notified.

Disable any former electronic applications (Xap or homegrown) to prevent new applications being submitted.

College

 

To ensure all applications are accounted for - any previous electronic applications should be closed in synchronization with the OpenCCCApply International application deployment.

 


Help Desk / Support services for Students

Call:  (877) 247-4836
Email: support@openccc.net

 

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College Staff Support


Online support site:  www.ccctechnology.info

(Register for an account and the “Follow” the CCCApply System Alerts category page (and any other category pages you choose) to receive email notifications when new Alerts and information is posted.)

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For technical issues specific to your college implementation, send email to:  cccapply@openccc.zendesk.com

Emails automatically generate support tickets which are tracked and managed by CCCApply College Support and/or OpenCCC Help Desk Support (if issue pertains to student).