OpenCCCApply maintains a Pilot environment for colleges to use for implementation, preview, and testing OpenCCC and CCCApply web applications and pre-production code changes.
Pilot Application URLs
Find your end-to-end test environment for your college's CCCApply implementation.
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In addition to the CCCApply live production application and back-end setup Administrator, CCCTC maintains a “pilot” sandbox environment for colleges and districts. This separate Pilot environment includes the full suite of CCCApply applications, admin configuration, real-time report center, and a test staging table process for Glue for Apply data delivery, allowing colleges the ability to setup and maintain a full end-to-end environment for CCCApply implementations and pre-production testing. |
Front End: CCCApply Pilot Applications
A unique “pilot” or sandbox application is available for your college for every CCCApply application.
Each application has a unique URL configured with your college MIS code.
Pilot Application URLs
Pilot CCCApply International Application URLs
Pilot CC Promise Grant Online Application URLs
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Reminder: CCCApply applications are configured and deployed at the college level. There are no “district-level” CCCApply applications. However, district staff can be authorized to setup and maintain CCCApply applications for every college in their district. |
CCCApply Pilot Applications: Best Practices
Back End: CCCApply Pilot Administration & Staff Tools
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Pilot Administrator & Report Center URLs
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Pilot Site: Terms of Use & Support
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NEWS: The Multiple Measures for Assessment Placement (MMAP) questions - added to CCCApply in September 2016 - are available for all colleges to preview in your Pilot CCCApply application. Click on "Pilot Application URLs" above to get to your Pilot application(s). To "opt-in" to deploy these questions to your production CCCApply application, please contact Assess Product Manager, John Hadad.
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Superglue for Apply Staging Table
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Reminder: CCCApply applications are specifically configured at the individual college level. There are no “district-level” CCCApply applications. However, district staff users can be authorized to setup and configure all CCCApply applications for your district. |
Using the Pilot Administrator: Best Practices
The CCCApply Pilot Environment is a full-feature, fully functional, testing environment that colleges can use for a variety of purposes, including
Pre-implementation setup
Pre-release preview and testing
Training and getting a better understanding of the CCCApply applications
Developing college support and training materials
The Pilot site provides colleges with an end-to-end testing environment with the following applications and services:
OpenCCC Account
CCCApply Applications
CCCApply Administrator
CCCApply Report Center
SuperGlue for Apply Staging Table Delivery
This means that each college has a configurable sandbox environment Application a Pilot-version Administrator (which needs to be set up just like the Production Administrator), a Pilot-version Report Center (to access and run reports on your test application data), and a Pilot-version Download Server (which requires setup of the Format and Job XML files, as well as Pilot-version Download Client jar files). Basically the Pilot environment should be setup to mirror your Production CCCApply implementation).
For most of the year, the Pilot environment mirrors the Production environment (live application) and is maintained by the development team for functional and system testing before a release and support.
PILOT Application | Application URL |
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PILOT CCCApply Standard Application | https://pilot.opencccapply.net/cccapply-welcome?cccMisCode=XXX *Replace the XXX with your college MIS code. |
PILOT Noncredit Application | https://pilot.opencccapply.net/cccapply-welcome?cccMisCode=XXX&nonCredit=true *Replace the XXX with your college MIS code. Note XXX is within the URL, not at the end. |
PILOT Promise Grant (BOG) Application | https://pilot.bog.opencccapply.net/gateway/bog?cccMisCode=XXX *Replace the XXX with your college MIS code. |
PILOT International Application | https://pilot.intl.opencccapply.net/gateway/intl?cccMisCode=XXX *Replace the XXX with your college MIS code. |
Terms of Use & Support for Pilot Environment
The CCCApply Pilot environment is meant to be a carbon copy of the production environment to allow colleges to stage changes in their configurations and test implementations prior to a product rollout. While the Pilot environment is a clone of production, it is not actively monitored for errors and issues in the same way that the production environment is. Our recommendation is that staff personnel use the CCCTechnology.info support site to communicate issues, ask questions, and request assistance.
Support Response
The CCC Technology Center does not warrant that the Pilot (beta) environment will be defect free or available for college use 24/7, however we do endeavor to maintain this environment for colleges implementing the CCCApply applications in a timely manner and to work as designed.
The CCC Technology Center will use reasonable efforts to respond to service requests regarding the Pilot environment submitted via our college support site, CCCTechnology.info, within 48 hours of the request, Monday - Friday, 8:00 AM - 4:00 PM PDT. Depending on the nature of the issue, resolution time will vary; however the intent is to provide updates on progress towards implementation every 24 hours.
Pilot Environment | Production Environment |
|---|---|
Hours of Operation: 8:00AM - 4:00PM | Supported Hours of Operation: 7:00AM - 5:00PM |
Response Time: Within 48-72 hrs of incoming | Support Response Time Within 24hrs of incoming |
Submit Questions & Issues: | Submit Support Requests: |
*Colleges working with the Enabling Services & Support team on implementation of any Student Success Suite product or service should contact their College Experience Manager (CEM) for assistance. Colleges not currently working with the management team on an implementation project should consider the Pilot site as a test environment only and SLAs do not apply.
CCCTC support staff's initial response may result in resolution of your request, or it will form the basis for determining what additional actions may be required to achieve technical resolution of your request. Depending on the complexity of your request, the next response may take several days.
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Note: Technical issues reported after hours will be processed for the next business day. |
College Responsibilities
When seeking support for the Pilot environment, it is the responsibility of the College to capture as much information at the time of the failure, issue, or incident, as possible and be prepared to provide this information, including a screen shot, through a new post to the support site. For faster service, it is recommended that colleges first search for known issues prior to posting a new support request.
You are also responsible for obtaining fixes, by downloading or by receiving ones that have been shipped to you on media, applying the fixes to your systems and testing the fixes to ensure they meet your needs. Occasionally, removal of installed fixes may be necessary in the process of isolating problems. And sometimes fixing a problem will mean the installation of a later release of the software as some fixes cannot be retrofitted into earlier code.
Guidelines for Using the Pilot Environment
By accessing and using the OpenCCCApply Pilot website, you accept and agree to the terms and guidelines of this agreement. In addition, when using this environment's particular administrative tools, you shall be subject to any guidelines or rules which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into this TOU.
ANY USE OF THE PILOT SITE WILL CONSTITUTE ACCEPTANCE OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ABIDE BY THE ABOVE, PLEASE DO NOT USE THIS SITE.
Contact Us
For 24/7 online documentation and community support, visit the CCC College Support Site: http://CCCTechnology.info
To receive OpenCCCApply IT and system-related news and technical data, OpenCCCApply system news and information, FOLLOW the CCCApply System Alerts category page.