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After reviewing and configuring your majors for the filter, check the Enable Transfer Major Filter box to enable the filter and sign out of the Administrator.
Wait 24-48 hours, then return to the Administrator to see if the check mark is visible in the checkbox, and test the filter behavior in your CCCApply Application.
If this problem persists, please contact CCCTC Staff Support (staffsupportccctc@openccc.zendesk.com) for assistance. A support representative will first try to troubleshoot your particular issue and if no resolution, they will enable or disable the filter for your college.
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Q: Why is the Ed Goal/Majors filter sorting our majors in our Noncredit Application? |
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Reminder: Major Categories do not display in the Noncredit Application. (If this problem persists for your college, please contact CCCTC Staff Support (staffsupportccctc@openccc.zendesk.com) for assistance.
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For more information on major categories, see Configuring Major Categories in the CCCApply Administrator User Guide for details. |
Read more about configuring your CCCApply applications in the CCCApply Administrator:
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Q: After adding a new Major for our Standard Application, why is it not displaying to the user immediately in the application? |
Answer: Expected lag time
A: Expect a certain amount of lag time between the configurations made in the CCCApply Administrator and the functionality in the CCCApply Applications. Typical lag time can range between 15 mins and 48 hours, depending on the specific configuration.
If your problem persists, please contact CCCTC Staff Support (staffsupportccctc@openccc.zendesk.com) for assistance.
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For more information, see CCCApply Administrator User Guide for details. |
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Q: While testing the Ed Goal/Majors filter in the Pilot Environment, why can we not can’t I select a term in the Term Applying For drop down menu? |
Answer: No Term is open in the AdministratorA: Most likely there is no open Term configured in your Pilot Administrator. Just like in the production system, your Pilot Administrator must be set up with at least the minimum configuration requirements in order for your Pilot Application to behave properly. The minimum configuration requirements are:
At least one open Term must be available
At least one open Major must be available
All other configurations are optional. Please see more information about setting up your Pilot Environment for your CCCApply applications.
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For more information, see CCCApply Administrator User Guide for details. |