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Note

Important: This document will discuss the process for updating OpenCCC 2.0 account information. Watch for more information and detailed instructions for editing your profile information following the CCCApply upgrade release, coming October 2021.

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Steps for Editing Your Account Information

To edit your account:

  1. Sign In: From the OpenCCC Sign In page, enter your verified account credential (email address or mobile number) and click the Next button. On the Password page, enter your password then click the Sign In button.

  2. Click the Settingslink in the header menu of any Student Success Suite application page.

  3. Click the “OpenCCC Account” link to display the Edit Account page.

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The Edit Account page displays.

Update Contact Method: Edit or update your Contact Information primary phone number and Email as needed. Update your Reminder: A unique email address is required.

Change Preferred Method of Contact (optional) and verify your new information as needed: Confirm that your preferred method of contact button is set correctly. To change how you want to be contacted, click the Make Preferred button.

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Update Legal Name & Address: Edit or update your Legal Name and your Permanent Address as needed.

Update Birthdate: The system allows the user to update their birthdate in case it was entered incorrectly during account creation.

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Edit or update your Password as needed.

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Change Password: To change your password, click the Change Password link. The Change Password page displays.

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To change your password:

  1. Follow the guidelines provided to ensure your new password meets the security requirements.

  2. Enter your existing password in the Current Password field.

  3. Enter a new password in the New Password field.

  4. Confirm your new password in the Confirm New Password field.

  5. Click the Update Password button to save new password.

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Note

The scope of this guide is limited to the OpenCCC Edit direct flow. Additional user flows will be provided throughout the Student Success Suite summerrelease schedule.

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Common Reasons to Update Your Account

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