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This page provides a step-by-step guide for recovering a new or legacy OpenCCC Account. |
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Student OpenCCC Account System & The CCCID When an account is created by a user, a unique identifier is created for that user called the CCCID (California Community Colleges ID) and the user's personal identification data is stored in an Identity Center. The CCCID is the master link between the Identity Center, admission applications, and other system wide technology services. CCCID & Student Data Passed to CollegesAccount Data Storage & Delivery When a user is authenticated to use a CCC systemwide service or application such as CCCApply or MyPath, the their CCCID is passed to that the service and used to identify the unique individualstudent. In this way systemwide services and applications can maintain personal accounts for the user and store student data anonymously, thus ensuring privacy for the user. |
What information
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should I have available when I'm unable to sign in to my account?
To create an account, students need an email address and mobile phone number or a unique email address to start the new account, whichever they prefer to validate their identity. Once the user can retrieve and validate their verification code, only a few other details are required to complete the account process, including:
Name & Address
Birthdate
Secure password
These are the only details required to create a new OpenCCC account. Additional information may be needed to submit an application for admission or a financial aid application.
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If you already have an OpenCCC account, but you're unable to sign in for some reason, you’ll need to have your mobile phone to retrieve your validation code, or access to the email account that you provided during account creation. More times than not, the account recovery process will require you to create a new Password, which involves getting a new security code to your verified method of contact (email or mobile phone).
In addition to your Email address, Mobile Phone number, and Password, you may be asked to provide the information below, depending on the recovery path you’re on.
Last Name
Date of Birth
City & Zip Code
Where should I go to recover my account if I can’t sign in?
Since an OpenCCC account is required to apply to a access services such as CCCApply, the online admission application to every California Community College using CCCApply, most students will begin the account creation process the first time they apply for admission, the vast majority of students and other users will land on the OpenCCC Sign In page when they begin or resume a CCCApply application. Therefore, if you are unable to sign in to OpenCCC, the system recovery algorithm will guide you through the recovery process.
prompts leadto get to your application, simply their way to CCCApply . Even high school students, applying for the first time, or even exploring careers with Career Coach, are required to create an OpenCCC account. All students and potential students are required to create an OpenCCC account before they can sign in to any CCC systemwide technology application.
How long does it take to recover an account?
The simple, mobile-friendly account creation process is designed to be clean, clear, and convenient - allowing users to create & validate a new account and complete their profile in under 7 minutes.
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Steps for Recovering Your Account
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System validation will search the database looking for a match to verify your account. If your mobile phone number is not unique or if your primary phone is a landline, you can try again or switch to the other method by selecting Use email instead link. |
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Option: If your primary phone is a landline phone or your mobile phone number is not unique to you, select the Use email instead link to use your email address for validating your identity. |
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