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This page provides a step-by-step guide for recovering a new or legacy OpenCCC Account. |
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What information is needed to recover an OpenCCC account?
To create an account, students need an email address and mobile phone number or a unique email address to start the new account, whichever they prefer to validate their identity. Once the user can retrieve and validate their verification code, only a few other details are required to complete the account process, including:
Name & Address
Birthdate
Secure password
These are the only details required to create a new OpenCCC account. Additional information may be needed to submit an application for admission or a financial aid application.
Where do students go to recover their account?
Since an OpenCCC account is required to apply to a California Community College using CCCApply, most students will begin the account creation process the first time they apply for admission. Even high school students, applying for the first time, or even exploring careers with Career Coach, are required to create an OpenCCC account. All students and potential students are required to create an OpenCCC account before they can sign in to any CCC systemwide technology application.
How long does it take to recover an account?
The simple, mobile-friendly account creation process is designed to be clean, clear, and convenient - allowing users to create & validate a new account and complete their profile in under 7 minutes.
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Steps for Recovering Your Account
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A new account can be created in just three easy steps: 1) Choose a preferred method to obtain your account security code to validate your identity; 2) provide a few required details needed for your record; and 3) set up a secure Password to ensure account recovery, if needed. That’s it!
Step 1:
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Identify Your Sign In Issue
Before clicking on the Recover Account link
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System validation will search the database looking for a match to verify your account. If your mobile phone number is not unique or if your primary phone is a landline, you can try again or switch to the other method by selecting Use email instead link. |
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Option: If your primary phone is a landline phone or your mobile phone number is not unique to you, select the Use email instead link to use your email address for validating your identity. |
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