Last update: February 1, 2021
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CCCTechnology.info provides community-based online support for California Community Colleges staff and faculty using CCCTC systemwide technology applications and services. |
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Why Use CCCTechnology.info?
Report technical issues and stay informed about solutions and workarounds
Share ideas and discuss topics with college peers
Get system alerts and configure other site notification preferences
Monitored by support engineers and product SMEs for systemwide technology applications.
All issues and requests are triaged and escalated when appropriate by support engineers during support hours of operation.
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Staff and faculty should report access incidents and technical issues immediately to CCCTC support staff through the online support site, CCCTechnology.info. |
Support Issue Triage
Every post requesting support or reporting a technical issue on CCCTechnology.info is reviewed by a CCCTC support technician and triaged Monday - Friday, 8:00 am - 5:00 pm to determine severity and identify whether the issue pertains to a single college or all colleges across the CCC system.
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