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Designed to provide self-service, online support and college information, CCCHelp.infois monitored by support technicians and student services representatives across all 116 California Community Colleges.
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CCCHelp.info provides an easy-to-use, online platform to request technical support for CCC student success applications, such as: CCCApply, OpenCCC, MyPath, Canvas, and CC Promise Grant applications.
Delivers up-to-date news and information about CCC technology applications and services
Allows users to share, discuss, and collaborate with other CCC students, 24/7
Posts and comments are monitored by CCC Technology Center support representatives and subject matter experts, Monday - Friday 7:00am - 4:00pm
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Features & Benefits
CCCHelp.info is a powerful community-based resource with tons of features designed to promote user engagement while encouraging participation and discussion in a user-friendly way.
Request support by posting a new Discussion in any Category
Ask questions about using technology applications and services
Comment, bookmark and/or share Discussions
Set notifications to stay informed on CCCTC System Alerts or any/all available Categories.
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See more Cutting Edge Features available in the Vanilla Forums platform, below. |
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CCC Helpdesk Call Center | (888877) 877247-12344836 | 24/7 call center for student support. |
CCC Helpdesk Email | Request help or report an issue by email. | |
CCCHelp.info | Share, discuss, or post a question to the online student support community. |
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IMPORTANT: To report an outage or service-related issue preventing a problem preventing your access to any CCC online applications, please contact the CCC Helpdesk (888)247-4836 or email support@openccc.net immediately. |
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Select
Edit Profilefrom the User menu.
Select
Notification Preferencesfrom the preferences menu on the left side of window.
Once you've set your preferences be sure to click the
Save Preferencesbutton at the bottom of the screen.
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