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This page provides a step-by-step guide for creating a new account with OpenCCC 2.0.


Sections:


About Account Creation

What is an OpenCCC account and why do students need one?

OpenCCC is the California Community Colleges federated identity initiative, which includes a systemwide student account system that allows students to access web-based technology applications via one common, single sign-on account.

 Read more about the Student Account & the CCCID

Student Account System & The CCCID

When an account is created by a user, a unique identifier is created for that user called the CCCID (California Community Colleges ID) and the user's personal identification data is stored in an Identity Center. The CCCID is the master link between the Identity Center, admission applications, and other system wide technology services. 

CCCID & Student Data Passed to Colleges

When a user is authenticated to use a systemwide service or application such as CCCApply or MyPath, the CCCID is passed to that service to identify the unique individual. In this way services and applications can maintain personal accounts for the user anonymously, thus ensuring privacy for the user.

What information is needed to create a new account?

To create an account, students need an email address and mobile phone number or a unique email address to start the new account, whichever they prefer to validate their identity. Once the user can retrieve and validate their verification code, only a few other details are required to complete the account process, including:

  • Name & Address

  • Birthdate

  • Secure password

These are the only details required to create a new OpenCCC account. Additional information may be needed to submit an application for admission or a financial aid application. 

Where do users go to create an account?

Most students create their account the first time they apply to a California Community College using CCCApply, the systemwide application for admission to college. Alternately, students may encounter the OpenCCC account on their way to explore Career Coach,

How long does it take to create an account?

The simple, mobile-friendly account creation process is designed to be clean, clear, and convenient - allowing users to create & validate a new account and complete their profile in under 7 minutes.

More questions related to the new account system

I think I already have a CCCID. Do I need to create another new account in the new system?

How do I sign in with my existing (legacy) account?

What’s the difference between the legacy and the new OpenCCC?

Can legacy users still use their original Account?


Steps for Account Creation

A new account can be created in just three easy steps: 1) Choose your preferred method to receive a verification code and validate your identity; and 2) complete required fields and set up a secure Password. That’s it!

See the step-by-step guide for creating an Account below.

Step 1: Create & Verify Your Account

To start the account creation process, navigate to the Sign In page and click on the Create An Account link below the Email or mobile phone input field.

New OpenCCC Account Sign In page


Create Your Account Page: Enter Mobile Phone or Email Address

On the Create Your Account page, enter a unique Mobile Phone number in the input field and click the Text My Verification Code button to validate your identity. If your mobile phone number is unique, a verification code will be sent to you in a text message.

Screenshot of the Create Your Account page with Mobile Phone input field.

If your mobile phone number is not unique you can either try again or use the email option by clicking on Use email instead link.

Option: If your primary phone is a landline phone, or your mobile phone number is not unique to you, click the Use email instead link to validate your identity using a unique email address instead.

Create Your Account page with the Email input field option.

Screenshot of the Create Your Account page with Email input field.

Retrieve Validation (Security) Code from Email or Mobile Phone

For security purposes, a six-digit validation code is sent to the user by way of their preferred method of contact: email or mobile phone text message. The security (validation) code is time-sensitive, and the user must retrieve the code and enter it in the Verify Your Account page within 10 minutes of receipt.

Screenshot of the validation code email sent to user during OpenCCC account creation.

The OpenCCC Account security (validation) code is time-sensitive and must be retrieved and entered on the Verify Your Account page within 10 minutes of receipt.

Enter Verification Code

On the Verify Your Account page, enter your verification code (sent to your unique email or mobile phone).

Step 2: Create Profile & Password

Once your new account has been created and verified, the final step is to complete your profile information and setup a secure password. This final step has 3 simple tasks:

  • Enter your Contact Information

  • Enter your Personal Information

  • Set up a secure Password

If you need assistance during the Create Profile process, click on the Help link in the footer to contact technical support.

Enter Contact Information

On the Create Profile page, the user must provide a unique email address and agree to the Terms of Use in order to continue. They must also if they are homeless Contact Information

The Contact Information section of the Create Profile page in the OpenCCC account.

Enter Personal Information

Set Up a Secure Password

The final step in the Create Profile section is to set up a secure password, ensuring it meets the criteria requirements.

A secure password must:

  • be at least 8 characters in length

  • contain at least one uppercase letter

  • contain at least one lowercase letter

  • contain at least one number

  • contain at least one of the following special characters ( !, @, #, $, %, ^, &, or *)

Click the Submit button to finish the Account creation process.

 

Account Confirmation & Next Steps

Errors & Other Issues

Session Time-Out

Mobile Phone Number is Not Unique

Too Many Attempts to Validate Email or Mobile Phone

Resend Validation Code

Didn’t Receive Verification Code

Password Reset

Address Verification Message

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