The following one-time update process pertains to all existing Data Warehouse Report Server (DWRS) users prior to CCC Data Warehouse v.2.2.0 release (February 2023).
Changes & Update Process by User Type
Reminder! The following changes an
User Type | What Changed? | Update Existing Email Address? | Update Existing Password? | |
College User (Single college district) | SSO User |
| Contact your college/district IT Dept. as needed | Contact your college/district IT Dept. as needed |
District User | SSO User |
| Contact your college/district IT Dept. as needed | Contact your college/district IT Dept. as needed |
Chancellor's Office User | Non-SSO User |
See Data Warehouse Report Server User Guide for more information. | Contact CCCTC Support to confirm or update email address. Must be valid in order to complete Forgot Password? reset process. | Yes. Existing users must reset their password and re-authenticate their QR Code and verification process. For password reset, use the self-serve Forgot Password? link on the DWRS Sign In page. |
CVCOEI User | Non-SSO User | Direct access (non-IdP) via two-factor authentication (2FA) | Use the self-serve Forgot Password? process | |
CCCTC Administrator | Non-SSO User | Direct access (non-IdP) via two-factor authentication (2FA) | Use the self-serve Forgot Password? process |
Direct access (non-IdP) via two-factor authentication (2FA)
New Login Process for College/District Users
What do existing college/district users (SSO users) need to do?
Update Process for Existing User Accounts (non-SSO)
What do non-SSO users need to do to sign in to the DWRS with their existing account?
External stakeholder accounts (non-SSO users) must complete a one-time account update process
Go to the DWRS Sign in page via the new DWRS URL (should redirect the user, but not sure)
Confirm account Email address is valid and updated in our system (KC).
Ensure the Email Address entered is the one used during account creation. This is needed to validate and reset password (one-time).
If email is no longer valid or is forgotten, the user should contact CCCTC Support to update the email address in their user account. The user should then return to the Sign In page.
On the Sign In page, click on the Forgot Password? link, enter your email address and Submit.
Retrieve Reset Password email and click the verification link. Add and confirm a new password when the Update Password page appears.
Return to Sign In page and retry logging in with email and new password.
Ensure
Continue
Enter email address and