Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

The following one-time update process pertains to all existing Data Warehouse Report Server (DWRS) users prior to CCC Data Warehouse v.2.2.0 release (February 2023).

Overview of Release Changes

New security measures were implemented for the Data Warehouse Report Server

All existing user accounts established prior to the CCC Data Warehouse 2.2.0 release will be affected slightly from these changes. College and district users (SSO users) will now access the DWRS via a custom URL configured to their MIS code, allowing single sign-on authentication through their institution’s IdP. All other users (non-SSO) will be re-directed to a new URL and will undergo a one-time re-authentication process, similar to the First-time Log In Process used when they first created their accounts.

Next Steps: See the change table below which outlines next steps depending on your user type.

On This Page

Changes & Update Process by User Type

Reminder! The following changes an

User Type

What Changed?

Update Existing Email Address?

Update Existing Password?

College User (Single college district)

SSO User

  • New URL configured to your MIS code

  • Use current college IdP credentials for SSO

Contact your college/district IT Dept. as needed

Contact your college/district IT Dept. as needed

District User

SSO User

  • New URL configured to your MIS code

  • Use current district IdP credentials for SSO

Contact your college/district IT Dept. as needed

Contact your college/district IT Dept. as needed

Chancellor's Office User

Non-SSO User

  1. New URL for direct access (non-IdP) users*

  2. Account Password must be reset (one-time)

  3. Account Email address must be valid to receive password reset link.

  4. Account QR Code must be re-authenticated (one-time)

See Data Warehouse Report Server User Guide for more information.

Contact CCCTC Support to confirm or update email address. Must be valid in order to complete Forgot Password? reset process.

Yes. Existing users must reset their password and re-authenticate their QR Code and verification process.

For password reset, use the self-serve Forgot Password? link on the DWRS Sign In page.

CVCOEI User

Non-SSO User

Direct access (non-IdP) via two-factor authentication (2FA)

Contact CCCTC Support

Use the self-serve Forgot Password? process

CCCTC Administrator

Non-SSO User

Direct access (non-IdP) via two-factor authentication (2FA)

Contact CCCTC Support

Use the self-serve Forgot Password? process

Direct access (non-IdP) via two-factor authentication (2FA)

New Login Process for College/District Users

What do existing college/district users (SSO users) need to do?

Update Process for Existing User Accounts (non-SSO)

What do non-SSO users need to do to sign in to the DWRS with their existing account?

  • External stakeholder accounts (non-SSO users) must complete a one-time account update process

  • Go to the DWRS Sign in page via the new DWRS URL (should redirect the user, but not sure)

  • Confirm account Email address is valid and updated in our system (KC).

    • Ensure the Email Address entered is the one used during account creation. This is needed to validate and reset password (one-time).

    • If email is no longer valid or is forgotten, the user should contact CCCTC Support to update the email address in their user account. The user should then return to the Sign In page.

  • On the Sign In page, click on the Forgot Password? link, enter your email address and Submit.

  • Retrieve Reset Password email and click the verification link. Add and confirm a new password when the Update Password page appears.

  • Return to Sign In page and retry logging in with email and new password.

  • Ensure

  • Continue

  • Enter email address and

Email & Password Reset Support

  • No labels