Background
OpenCCC Helpdesk reports issues from students:
Student (CCCID = ) is Not able to successfully sign into her account thru OpenCCC.net as well as directly thru the colleges website. She types in her correct username (B'ANGELO5) along with her correct password (removed for security reasons) and after clicking the sign in button, it just redirects her to the sign in page and nothing else.
<< Merrie Wales, December 20, 2016 >>
I have attempted to sign in on my machine but the same issue occurs. Angelica has also attempted to sign in on her machine and she is unable to sign in as well.
After reviewing the data specs, we are allowing special characters in Usernames. We believe this needs to be revised to only include letters and numbers. Patty is reaching out to CISO and CTO to determine if there is any reason why we would not want to restrict special characters and if not we will write up the requirements to revise the code ASAP.
Here's what the current error validation says:
- Must be unique (i.e., not already in use for another account); else error message:
"The Username you entered is already in use. Please enter a different Username. (You might try adding a number to the end of the name entered.)"
- Must not be blank, fewer than six characters, include spaces, or characters other than numbers, letters, or the following special characters: !#%&()*+,-./:; =? @[]^_`{} ~. else error message:
"Your Username must be between 6 and 128 characters long. Your Username cannot include spaces or characters other than letters, numbers, and the following punctuation: !#%&()*+,-./:; =?@[]^_`{}~."
Action items
- Patricia Donohue Email Tim and Jeff for help understanding current specifications.
- Patricia Donohue Based on decision and/or information, create change request and reprioritize the BUG issue (currently pending sprint planning):
- Patricia Donohue Update Data Dictionary (OpenCCC Account Data Dictionary v.2017.1 (CI version) ) accordingly.