Running into something that doesn't look or feel right is frustrating on its own and not being able to get help when you need it is downright irritating. This article attempts to share some best practices for working with support.
Support: What Who Where Why
C-ID Support is now offered through the California Community Colleges Technology Center at Butte College. Previously the ASCCC was providing support both for the software itself and on the overall policy/process side of submitting and reviewing courses. Late in 2018 we officially split support into technical and process related with the CCCTC leading the former and the ASCCC the latter.
For now the email address support@c-id.net is serving all support needs.