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Frequently Asked Questions

COCI and MIS Reporting - do dates and status matter?

How do I record units for Corporative Work Experience courses?

What are the sub change fields for programs?

How can I check to see if COCI, MIS and my local system have the same data elements recorded?

COCI Tips for Successful Proposal Submissions

Some things to keep in mind before you even login

  • Chrome is the only supported browser for COCI, and the system operates best using this browser.
  • You can still log in using another browser, but we cant promise all of the features and functions will work or work the same. If you're using a different browser and run into edit or submission errors, please try to complete the process in Chrome before filing a help desk ticket. 
  • If you're not sure if you know how to install home or have the permissions to do so, please look at this google support link:  https://support.google.com/chrome/answer/95346?co=GENIE.Platform%3DDesktop&hl=en
  • Clear your cache. If you heard or saw us demo a fix or feature and you didnt see if when you last logged in, clearing your cache should help. Its a good idea to do this with the regular maintenance releases and definitely with the feature releases. How to: In chrome click the three dots to the right of the browser address bar, (alternately, select "Settings")> select "More Tools"> then "Clear Browsing Data". Check "Cached images and files" and "Cookies and other site data", then click "Clear Browsing Data" button. Close your browser window and reload. 

Making edits to active courses and programs


Using the Make a Copy feature to get the mystical save button


Adding attachments to drafts

Adding attachments to active

Updating courses when you're editing a program




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