Add New Download Field for Users Without Social Security Numbers (Exceptions)

Problem Statement or Business Need

The purpose of the change is to identify if applicants that choose "No SSN" checkbox are international students, nonresident aliens, and other exceptions, that may not have, and/or may not be required to have, an SSN/TIN at the time of account creation or while applying to a California Community College.

Proposed Solution

Requirements Summary

Change Specifications

1) Add a new checkbox question and downloadable data field to the Social Security Number question set on Page 1 of the OpenCCC Account Creation page Account table.

a. New downloadable data field: SSN Exception

Data element: 
Format: Checkbox question (1 = Yes/ 0 = No)

b. Conditional Checkbox Question & Text:

Only appears if the previous checkbox (SSN_No) is checked Yes.

Question/prompt text reads:
<checkbox format>  I am an international student, nonresident alien, or other exception, and I do not have a Social Security Number or Taxpayer Identification Number.

Alternate text below the checkbox text - this only appears if the ssn_no checkbox is selected.
"Check this box only if you are an international student, or other legitimate exception, and not required to have a Social Security Number or Taxpayer Identification Number."

c. Input Rules / Error Validation:

Optional user response.

If ssn_exception is checked (not empty), then DO NOT DISPLAY the SSN Encouragement Language pop-up box (upon clicking “Continue” to go to page 2 of Account Creation; or “Save and Return” to return to the application from the Edit Account Profile screen).

If ssn_exception is not checked (is empty), then DISPLAY the SSN Encouragement Language pop-up box and input rules (when applicant clicks “Continue” to go to page 2 of Account Creation, or “Save and Return” to go back to the application from Edit Account Profile screen) and enforce the input rules for the SSN Encouragement Language.

d. Add English hover help for ssn_exception field as follows:

“Check this box if you are an international student, nonresident alien, or other exception that does not have and/or is not required to have, a Social Security Number or Taxpayer Identification Number.”

e. Add Spanish hover help for ssn_exception field as follows: TBD

2) Make adjustments to the “SSN No” checkbox question, rules, and text as follows:

a. Edit the additional question text that appears below the SSN No checkbox question to remove the word “Undocumented” from the sentence. The new text reads as follows:

“International students, nonresident aliens, and other exceptions, may not have a Social Security Number (or Taxpayer Identification Number) and should check this box.”

b. Add new Condition 3 to the input rules to accommodate for the ssn_no field. New Condition 3 will read as follows:

“Condition 3: If ssn_no checkbox is not empty and the “ssn_exception” field is empty, then display the SSN Encouragement Language pop-up box (see language in ssn_no table), which prompts: “Enter SSN” to go back to change responses, or “I Decline” to acknowledge regulations and admonishments and to continue to Page 2: Account Creation:

*NOTE: This behavior should also happen in the Account Profile rules for SSN_No. If an "ssn_exception" applicant comes into the Account Mailing/Edit Account page from an Application and updates some of their profile account, do not display the "SSN Encouragement Language" when they finish and "continue".

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Changes to Data Download File

Changes to Logic

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Supporting Documentation 

Below is additional documentation (i.e., CCCCO legal opinions, residency and/or education code citations, legislation citations, supplemental information, etc.) to be referenced in support of this change request.