July 2020: The CCC Technology Center updated their online support sites with the modern, cloud-based community platform, Vanilla Forums, which serves millions of end-users around the globe. This online guide provides CCC faculty and staff a quick start “how to” primer for using the new tool and connecting with CCCTC college support services.

Welcome

Part 1: Getting Started

Overview

This online guide provides CCC faculty and staff a quick start “how to” primer for sharing news and information, connecting with colleagues, and contacting CCCTC college support services.

Community-Based Support Forum

CCCTechnology.info delivers a modern, cloud-based community user experience for California Community Colleges faculty and staff, providing easy access to product news, discussion channels, release announcements, and 24/7 online support for all CCCTC systemwide technology applications and services.

CCCTechnology.info is the one-stop shop for fast and efficient online support from CCC Technology Center support engineers and qualified product experts.

Getting There

The URL for the online community support site for California Colleges faculty and staff is http://ccctechnology.info.

Faculty and staff of the California Community Colleges are encouraged to visit the site and register for an account in order to post questions, add comments, and request support for all CCCTC technology applications and requests. Registering & Signing In

Follow the simple steps below to register for an account.

Email: Enter your email address.
Username: Enter a username of your choice.
Password: Enter a password of your choice.
Confirm Password: Enter your password again.
Security Check: Check the box “I'm not a robot” and wait for the green, confirmation checkmark to proceed.
Terms of Service: Check the “I agree to the terms of service” checkbox.
Remember Me: Check the “Remember me on this computer” checkbox to ensure your user credentials are stored for this site (optional).
Click to “Sign Up” button to complete the registration process.