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The one-time process below is for existing DWRS users who are using direct, two-factor authentication (2FA) to access the Data Warehouse Report Server (DWRS). This is also known as “non-SSO” access. For more information, see the CCC Data v.2.2.0 Release Notes. |
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See Account Update Process FAQsbelow. |
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Update Process for DWRS Users
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Note: If you cannot remember the email address used in for your existing DWRS account, or if the email address has changed since then, please contact CCCTC Support to so they can manually update the email address in your account. |
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The remaining steps in the of this process are the same as a repeat of the First-Time User Log In Process that you used initially to verify your original DWRS account. Ensure you have your Authenticator app available (i.e., Google Authenticator, Chrome Authenticator, etc.) and use the DWRS code that appears above any other instance associated with the DWRS.Refer to that section for more details and screenshots. |
8. When prompted, scan the QR code image that appears on the screen.
9. As the authenticator scans the barcode (QR Code), a six-digit verification code will appear/register in your authenticator app. Copy the code.
10. Paste or type the six-digit code in the input field, then click “Submit” to go to the next page.
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This is a one-time process to re-authenticate your new account password. Following this update, continue to use using the existing Verified User Log In Process for DWRS access. |
Helpful
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Links
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First-Time User Log In Process
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The Data Warehouse Report Server User Guide has been updated with all changes and new features, including the new Password Reset Process. |
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Email & Password Reset Support
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