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To get to the account registration page, click the Register button in the upper right hand corner of the CCCTechnology.info homepage.
On the Register page, follow the steps below to complete the registration Registration form to setup your account.
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Sign In with Social Media
As an alternative to registering for an accountthe direct registration process in CCCTechnology.info, users may sign in using an one of the approved social media accountaccounts, such as:
Google
Microsoft
Facebook
Twitter (Coming soon)
To sign in with one of your social media accounts, you must first have an account already setup with the application.
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If you are already signed in to your Google account, enter your account password to confirm your identity.
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User Profile & Preferences
Editing Your Profile
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Updating your Notification Preferences
Please note that screenshots and directions below are from a desktop view of a simple Keystone themed forum. Please consult your CSM for any clarifications.
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Select Notification Preferences from the preferences menu on the left side of window.
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Once you've applied your preferences be sure to Save Preferences on the bottom of the screen.
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Your CCCTechnology.info account includes a user profile and preferences that can be customized.
Editing Your Profile
Your profile includes
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Setting Your Notification Preferences
Notifications are options that users set to control how they are notified. While some users may prefer to be notified by our growl pop-ups, other users may prefer to be notified by email.
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To set Notification Preferences, click on your Profile icon in the header toolbar and select “Notification Preferences” from the Edit Profile menu.
Please note that screenshots and directions below are from a generic desktop view of a Vanilla forum.
Select
Edit Profilefrom the User menu.
Select
Notification Preferencesfrom the preferences menu on the left side of window.
Once you've set your preferences be sure to click the
Save Preferencesbutton at the bottom of the screen.
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Setting Up Notification Preferences
The following is an example of what the Edit Profile page looks like.
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The MeBox shows your profile picture and username when you are logged in and provides several vital links to other areas of the platform. You can view your notifications, bookmarks, visit your own profile page.
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Notifications
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Side Panel
The side panel includes widgets, quick links, and pockets of content that are easily accessible in our support community.
Quick Links
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Categories: Categories are how posts are organized within this community.
Recent Discussions: A list of all discussions across all categories in the community, ranked by the date they were published or last updated.
Activity: A feed that displays all recent member activity such as; who has joined, who has changed their picture, status updates, etc.
My Bookmarks: Bookmarks or My Bookmarks are discussions that have been “starred” or bookmarked by clicking the star icon to the right of the discussion. Bookmarks are added to the Bookmarked Discussions Box in the Panel element (sidebar). This will only populate if the user has bookmarked at least 1 discussion. The My Bookmarks link will not appear in the side panel to Guest or users with no bookmarks.
My Discussions: A list of all discussions the currently signed in user has published. This will only populate if the user has authored at least 1 discussion and will not appear to Guests.
Unanswered: A list of unanswered questions that you have permission to see.
Best Of: The Best Of link displays a showcase of the best content in the CCCTechnology.info community that other members or our moderators have voted as the best content. Moderators can also promote certain content to the Best Of page, which will constantly be refreshed as new content is published.
Groups: A list of Groups that the user is a member of as well as a list of Popular Groups and All Groups.
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Categories & Discussions
Categories
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At the bottom of each discussion, there is a text field where users type their comments and submit them by hitting the “Post Comment” button. That comment will immediately appear at the bottom of the discussion, adding it to the conversation.
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Creating A New Discussion
To create a new discussion, click on the New Discussion button in the right side bar of any category.
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Discussion vs. Comment Posts: User-generated content is defined as a Post within the site. The initial post in a thread is referred to as a Discussion, and the replies or follow-ups to those Discussions are called Comments. Each Discussion can have many Comments, or they could have none. |
Types of Discussions
There are several different types of discussions that users can select when adding a new discussion post in an available category. When creating a new discussion, start by clicking the down-arrow on the “New Discussion” button to reveal the available options:
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Tip: When commenting or responding to a posted question, selecting “Yes” within the Comments box marks the post as an answer within that discussion and pins it to the top, right under the initial question. |
Bookmarking A Discussion
Bookmarking a post or comment
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Bookmarks
Bookmarks or My Bookmarks are discussions that have been “starred” or bookmarked by clicking the star icon to the right of a discussion. Bookmarks are added to the Bookmarked Discussions Box in the Panel element (sidebar).
Bookmarks can allow users to keep track of a favorite or important discussion. Users can choose to be notified via pop up or email when other users comment on their bookmarked discussions.
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Cutting-Edge Features
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Discussion types: In addition to standard discussions, Vanilla allows users to post questions and polls.
Private messaging: Users can have private one-on-one discussions, or they can bring multiple people into the conversation.
Powerful search: Autocomplete helps users find what they are looking for quickly. Search results include images and videos added to posts. Relevance is based on keywords, word order and post quality.
Mentions: Users can mention each other in discussions by writing an "@" before a username. Mentioned users are notified so they can quickly jump into the discussion.
Rich content: Users can format posts with html, markdown or bb code. Images are automatically resized and YouTube and Vimeo videos are automatically embedded. Tweets, Vines and Pins are also automatically recognized when pasted into a comment.
Advanced Editor: Advanced Editor recognizes HTML, BBCode and Markdown. Images, videos and other rich content are easily embedded, files can be uploaded and code blocks can be prettified.
Auto-save: The platform auto-saves your content as you are entering it so that you can close the window on purpose or by accident, and your hard work will not be lost.
Smart history: The platform remembers everything you've seen, keeping you up to date with which discussions have new content.
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Contracting Technical Support
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