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On the Register page, complete the registration form to setup your account.

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  1. Email: Enter your email address.

  2. Username: Enter a username of your choice.

  3. Password: Enter a password of your choice.

  4. Confirm Password: Enter your password again.

  5. Security Check: Check the box “I'm not a robot” and wait for the green reCAPTCHA confirmation checkmark to proceed.

  6. Terms of Service: Check the “I agree to the terms of service” checkbox.

  7. Remember Me: Check the “Remember me on this computer” checkbox to ensure your user credentials are stored for this site (optional).

  8. Click to “Sign Up” button to complete the registration process.

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A category is a discussion space within the support site where admins and users can initiate questions or requests around a specific topic or product set. Categories appear listed on the home page for easy access. Users can select a category by clicking on the category title. Note that a category can have subcategories. If this is the case, then users will be able to post discussions in both the parent category, and the (child) subcategories.

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Stay Informed! Set your Notificationsto receive an email notification or desktop pop-up each time a new discussion is posted to a category that they have “followed” in the specific category. For details, see the Setting Up Notification Preferences section of their Profileabove.

Discussions

Discussions are questions, comments, or messages posted to one or more Categories.

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