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The one-time process below is for existing CCC Data Warehouse Report Server (DWRS) users who are using direct, two-factor authentication (2FA) to access the Data Warehouse Report Server (DWRS). This is also known as “non-SSO” access. For more information, see the CCC Data v.2.2.0 Release Notes. |
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See Account Update Process FAQsbelow. |
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Update Process for DWRS Users
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Navigate to the new URL for the DWRS: https://dw-reports.ccctechcenter.org/jasperserver-pro/login.html
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From the Sign In page, click the Forgot Password? link.
Enter the email address that was used to create your existing account. This is important.
A success message should appear on the sign in page. Retrieve the appears directing the user to a confirmation email message sent to your email their Inbox.
Follow the instructions in the email by clicking on the embedded link to verify your address.
On the Change/Update your password screen, enter a new password and repeat the password to confirm. Click Continue.
Back on Return to the Sign In page, enter your valid email address and new password in the input boxesfields. Click Submit to continue.
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