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The one-time process below is for existing CCC Data Warehouse Report Server (DWRS) users who are using direct, two-factor authentication (2FA) to access the Data Warehouse Report Server (DWRS). This is also known as “non-SSO” access. For more information, see the CCC Data v.2.2.0 Release Notes. |
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See Account Update Process FAQsbelow. |
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Update Process for DWRS Users
Existing Due to recent security updates, existing non-SSO DWRS users must follow the process below need to update and re-verify your existing accounttheir existing accounts using the process below.
Instructions
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Navigate to the new URL for the DWRS: https://dw-reports.ccctechcenter.org/jasperserver-pro/login.html
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2. Reset Password |
Password Reset is required. (The Password Reset Process is also detailed with screenshots in the Data Warehouse Report Server User Guide.)
From the Sign In page, click the Forgot Password? link.
Enter the email address that was used to create your existing account. This is important.
A success message
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appears directing the user to a confirmation email message sent to
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their Inbox.
Follow the instructions in the email by clicking on the embedded link to verify your address.
On the Change/Update your password screen, enter a new password and repeat the password to confirm. Click Continue.
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Return to the Sign In page, enter your valid email address and new password in the input
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fields. Click Submit to continue.
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Note: If you cannot remember the email address used for to create your existing DWRS account, or if the email address has changed since then, please contact CCCTC Support so they can manually update the email address in your account. |
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3. Repeat the Verification Process. The remaining steps of this process are a repeat of the First-Time User Log In Process used to verify your original DWRS account. Refer to that section for more details and screenshots. |
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When prompted, scan the QR code image that appears on the screen.
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As the authenticator scans the barcode (QR Code), a six-digit verification code will appear/register in your authenticator app. Copy the code.
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Paste or type the six-digit code in the input field, then click “Submit” to go to the next page.
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After this one-time process to re- |
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verify your new |
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password |
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, you will sign in using the Verified User Log In Process for DWRS access. |
Helpful Links
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The Data Warehouse Report Server User Guide has been updated with all changes and new features, including the new Password Reset Process. |
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Email & Password Reset Support
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