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CCCApply objectives for FY 19/20 are focused on some key objectives:
- Finish up the CCCApply Redesign Project work -in compliance with AB 3101
- Implement a process to get in-progress application data to college as early as possible to support college recruitment, student outreach and support during the application process
- Continuous maintenance & support in compliance with state and federal statutory requirements
Using industry-standard design principles and lessons learned from Ideas42 behavioral study - work with partners (CCGI, Immigrants Rising, etc.) to breakdown any known barriers and improve the overall student experience with language and layout changes
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Drill Down: Q1 & Q2, and PLANNED for Q3 & Q4
- Finish up CCCApply Redesign Project work - in compliance with AB 3101
- COMPLETED IN Q1/Q2:
- Complete mobile-friendly UI redesign across all four CCCApply applications
- PLANNED FOR Q3/Q4:
- Implement full Spanish-language translation to all four CCCApply applications
- UI styles refresh to align with new CCCCO brand (Q4)
- Implement a process to deliver in-progress application data to colleges for student outreach, college recruitment, and to support onboarding during the application process
- COMPLETED IN Q1/Q2:
- Gathered & documented requirements for phased-approach development of consent to release indicator and data delivery via Superglue
- PLANNED FOR Q3/Q4:
- Add a mechanism (checkbox) to collect student’s “consent to share in-progress application data”
- Deliver Enrollment page data chunk to college using Superglue (by this point we know all info necessary for college to conduct outreach as needed during application
- Continuous maintenance & support in compliance with state and federal statutory requirements
Using industry-standard design principles and lessons learned from collaboration with systemwide stakeholders*, implement UI enhancements and language changes to breakdown any known barriers and improve the overall student experience.
- Gathered and documented change requests for stakeholders and barriers identified in Ideas42 “CCCApply Diagnosis” report and from the field.
- Implement 2020-2021 Promise Grant Application
- Update CCCApply.org student-facing pages (language and layout)
- Revise SSN question and move out of OpenCCC system and into CCCApply
- Complete UI and data integration to support the new OpenCCC Account system
- Implement new “Highest Grade Completed” question to Self-reported MMI questions in CCCApply
- Remove residency flag barrier for California Homeless in Address sections
- Remove language barriers across CCCApply to support Undocumented students
- Implement skip logic on Education page to support Dual Enrollment students
- Update Privacy Policy & Terms of Use for full compliance
- Streamline language and layout on the Consent & Submission page
Pending Q4 Approval OR Out-of-Scope
- CCCApply Administrator 2.0 Rules & Messages Phase 2 (Text Messages)
- Enhance on-boarding to support Gainful Employment initiative (MyPath initiative)
- Spam Filter Retraining Model with PII Data
- Work with CCGI on Auto-population Web Service & HS Integration (on hold until OpenCCC launch)
- CVC-OEI Project -
- Jasper Report Center Upgrade 7.2.`
- Database Archive Project
- SuperGlue data integration between CCCApply and Salesforce SIS
*Collaborators & Other Stakeholders:
- CCCCO & CCC Foundation (Homeless residency issue, CCCApply.org update, SSN Revision)
- Immigrants Rising (Enhancements for Undocumented, Nonresident Aliens, etc.)
- California Colleges Guidance Initiative (CCGI) (support for HS Auto-population web service)
- CDE & AB705 Committee (new Highest Grade Completed data field in self-reported Multiple Measures questions)
- CVC-OEI (integration to support Finish Faster Program)
- CCCApply Steering User Group (In-progress Data Sharing, Residency algorithm upkeep, More)
- Academic Senate (Noncredit App, GE and Dual Enrollment Initiatives)
CCCApply Redesign Project - Work Completed So Far: Beginning on July 1, 2018, under the direction of CCCCO Vice Chancellor Omid Pourzanjani, the CCCApply Redesign Workgroup commenced a project to redesign CCCApply to comply with the requirements in Assembly Bill 3101, a two-part bill that called a two-year redesign to CCCApply - in direct compliance with Assembly Bill 3101 - which called for an online, residency-free, multi-language (Spanish) option for noncredit students/programs based on student-centric design principles to break down technology, language barriers and hassles - as proposed by Ideas42 and other systemwide evaluations.
By June 30, 2019, we had completed 1) the development and deployment of a fully compliant, residency-free Noncredit Application - with five fewer pages than the Standard Application - yet custom designed to be a low-effort IT implementation with shared admin tools and reporting;; and 2) we had kick-started the redesign of the Standard Applications by completing a laundry list of approved changes such as the removal of questions and pages, added smart skip logic, implemented a machine-learning spam filter web service, and launched a new CCCApply administrator with meta majors configuration feature and custom settings for Noncredit application.
Our plan to complete the Redesign project this year (FY19/20) includes: 1) implement a fully compliant, mobile-friendly user interface (responsive design) across all four applications (Q1); and 2) implement a complete Spanish-language translation (internationalization) for all four applications; and 3) implement additional user interface enhancements, designed specifically to remove existing barriers identified by Ideas42 in their “CCCApply Diagnosis Report” - written in part to address AB 3101.