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Below are summaries of the primary use cases and workflows, as well as how these new ID Verification processes will impact our colleges.
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Use Cases & Verification Workflows
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To facilitate the ID verification process a series of screens guide the student appropriately after creating their OpenCCC account, signing in to OpenCCC, or updating specific account Profile information depending on the different use cases.
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Unverified Student
The CCCID.me VerificationPage
New and existing students over age 18 may verify their identity as part of the CCCApply application process. This verification step will come right after the new student creates their OpenCCC student account or an existing student signs in to their OpenCCC account before they begin filling out an application. Each new student following account creation will be
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New, First-Time Students
Following account creation new applicants are presented with the new “CCC ID.me Verification” page (shown below). The student is encouraged screen where they are encouraged to proceed to ID.me to verify their identity or decline the verification process at that time and continue to the admission application. Following this decision point, the appropriate verification status value and timestamp is stored. Returning students timestamps are stored. If the student chooses to decline at this point and continue to the application without initiating the ID.me process their verification workflow status will be null (blank) and no values are stored with the application data.
Returning Students
Returning students who have an existing OpenCCC account but have not yet encountered the new verification process will have a “null” verification status value associated with their CCCID. These students will land on the verificationpage and will have the same two options: opt-in to verify or decline to verify.
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For students that already have an ID.me account at the time they encounter the verification process, assuming there has been no change to their last name or birthdate, can simply sign in to their ID.me account before being immediately redirected back to CCCApply with a verified status. |
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New and existing students over age 18 may verify their identity as part of the CCCApply application process. This verification step will come right after the new student creates their OpenCCC student account or an existing student signs in to their OpenCCC account before they begin filling out an application.
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Each new student following account creation will be presented with the new “Verify your Identity” screen (shown below). The student will have the opportunity to proceed to verify their identity or opt-out of the verification process at that time and continue to the application. Following this decision point, the appropriate verification status value and timestamp is stored.
Returning Students
Returning students who have an existing OpenCCC account but have not yet encountered the new verification process will have a “null” verification status value associated with their CCCID. These students will land on the “Verify your Identity” screen and will have the same two options: opt-in to verify or opt-out of the process at this time.
Opt-In (Proceed with Verification)
If the new or returning never verified student chooses to proceed, they are redirected to the ID.me website to start the CCC IDme verification process. Students who already have an existing ID.me account should simply sign in to their IDme account to complete our CCC IDme verification process.
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Successful VerificationOnce the student has completed the verification process with ID.me, they are routed back to their intended application or resource. If their CCC application session times out, they may need to sign back in to continue with their application process. They will see a “verified” status added in her account profile and will not have to re-verify for the next 12 months (or unless a change is made to their first name, last name, address or date of birth). |
Decline Verification (Opt-Out)
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If the student confirms that they want to opt-out of the process, they are routed to the application or service they originally intended to access. For students proceeding to CCCApply, any application submitted after opting out of the verification process is subject to being suspended in the spam filter like every other unverified application (they can be marked as fraud).
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Note: Students who choose not to verify their identity (opt-out) may proceed to their intended application or service; however, a “null” or unverified workflow status will be stored for the student in the system. This status will prompt the system to re-engage them the next time they sign in to OpenCCC or CCCApply. The student will always have the option to decline; nevertheless our goal is to encourage students to protect their personal information. |
Verified Student
Once the student has completed the verification process with ID.me and their identity has been confirmed, they will not have to reverify for future applications for the next 12 months unless they make a change to specific personal information in their account profile, including their last name or date of birth. Following the 12 month period, the student will have to reverify their identity the next time they sign in to their account or access any systemwide technology application.
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Note: For students proceeding to CCCApply, all future applications submitted within 12 months after identity verification will pass through the spam filter without being marked as fraudulent. |
Verification Status Changes
The ID.me verification process includes several workflow statuses and have submitted an application in the past without completing the ID.me verification process, will encounter the CCC IDme Verification screen the next time they sign in to their OpenCCC account and attempt to submit a new application.
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The CCC IDme Verification page does not display for the returning student or any student who is currently IDme verified or staff verified. |
Proceed with Verification (Opt-In)
If thestudent chooses to proceed with verification, they are presented with the Sign In to ID.me screen to start the IDme verification process.
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Already have an ID.me account?Students who have an existing ID.me account should simply sign in to verify or re-verify and complete the verification process. |
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Successful VerificationOnce the student has verified their identity with ID.me, they are routed back to CCCApply or their intended application or service. Once returned, if they find that their CCC application session has timed out, they may need to sign back in to their OpenCCC account through the college’s CCCApply application link to continue their application session. They will see a “Verified” status in their account profile and will not have to re-verify for the next 12 months (or unless a change is made to their first name, last name, address or date of birth). |
Decline Verification (Opt-Out)
If the student chooses not to verify their identity, they will be prompted to confirm this decision on the Decline Confirmationor return to complete the verification process.This modal informs students that if they decline to verify their identity at this point, their access to financial aid may be limited or delayed moving forward.
If the student confirms that they want to opt-out of the process, they are routed to the application or service they originally intended to access. For students proceeding to CCCApply, any application submitted after opting out of the verification process is subject to being suspended in the spam filter like every other unverified application (they can be marked as fraud).
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Note: Students who choose not to verify their identity (opt-out) may proceed to their intended application or service; however, a “null” or unverified workflow status will be stored for the student in the system. This status will prompt the system to re-engage them the next time they sign in to OpenCCC or CCCApply. The student will always have the option to decline; nevertheless our goal is to encourage students to protect their personal information. |
Verified Student
Once the student has completed the verification process with ID.me and their identity has been confirmed, they will not have to reverify for future applications for the next 12 months unless they make a change to specific personal information in their account profile, including their last name or date of birth. Following the 12 month period, the student will have to reverify their identity the next time they sign in to their account or access any systemwide technology application.
For colleges, once the student’s identity has been verified, the status of the new ID verification workflow status field will update from “null” to “verified” for 12 months (again unless the student makes a changes to their last name or date of birth in their account profile) which will change the status back to “null” in the system). Upon the first sign in following that 12 month period, the student’s statuswill be reset to “expired.”
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Note: For students proceeding to CCCApply, all future applications submitted within 12 months after identity verification will pass through the spam filter without being marked as fraudulent. |
Unverified Student
New and existing students over age 18 may verify their identity as part of the CCCApply application process. This verification step will come right after the new student creates their OpenCCC student account or an existing student signs in to their OpenCCC account before they begin filling out an application.
Each new student following account creation will be presented with the new “CCC http://ID.me Verification” page (shown below). The student is encouraged to verify their identity or decline the process at that time and continue to the admission application. Following this decision point, the appropriate verification status value and timestamp is stored.
Returning students who have an existing OpenCCC account but have not yet encountered the new verification process will have a “null” verification status value associated with their CCCID. These students will land on the verificationpage and will have the same two options: opt-in to verify or decline to verify.
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For students that already have an http://ID.me account at the time they encounter the verification process, assuming there has been no change to their last name or birthdate, can simply sign in to their http://ID.me account before being immediately redirected back to CCCApply with a verified status. |
Verification Status Changes
The ID.me verification process includes several workflow statuses that can change over time. The majority of new, first-time applicants are U.S. domestic and international students age 18 years or older who have not yet completed the identity verification process through ID.me. These students will encounter the IDme process after creating their OpenCCC account and before they submit their first CCCApply application. If the student opt-out of the verification process, they will have an ID.me workflow status = Never Verified (appears as no value (blank) in submitted and post-submitted application data).
Never Verified
Verified
Staff Verified
Unverified
Expired
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the IDme process after creating their OpenCCC account and before they submit their first CCCApply application. If the student opt-out of the verification process, they will have an ID.me workflow status = Never Verified (appears as no value (blank) in submitted and post-submitted application data).
Never Verified
Verified
Staff Verified
Unverified
Expired
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See the complete list of IDme Verification Status Change Datafields and values and how that data is provided to the college. |
Unverified Students
The majority of unverified students are new and existing domestic and international students age 18 years or older who still need to complete the ID verification process. These students will first encounter the Verify Your Identity page when they create their new OpenCCC account or Sign In to their existing account to submit or resume a CCCApply application. Unverified students may choose to opt-in to verify their identity as part of the application process or opt-out of verification and be routed directly to their intended application.
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Students who already have an http://ID.me account (from DMV) can simply sign in to their http://ID.me account to complete our new verification process before being routed back to their intended application or resource. |
Verified Students
Verified students will have completed the verification process during the application submission process and will maintain this status for 12 months. If a verified student submits another application within 12 months, they will bypass the verification process entirely and will be directed to their intended application or service upon sign in.
Change of Status from Verified to Expired
A student’s “verified” status may expire if it has been over 12 months since their last verification or if they update or change certain information in their account profile, namely their first, middle, or last name, or their date of birth. The student must repeat the verification process to restore their status to verified.
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For information on the ID verification status field and the different status values, see the Verification Workflow Statussectionbelow. |
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ID.me Help Center & Support Process
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Another benefit of this ID verification integration is the additional strength it brings to our fraud prevention missionendeavors. Applications from students who successfully verify their identity before they complete their college applicationreceive a new fraud score of 7, which ensures their application data is delivered directly to the college and not paused for additional post-submission fraud evaluations.
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