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To facilitate the ID verification process a series of new screens will guide the student appropriately - following after creating their OpenCCC account creation, the sign-in process, and/or a change to their Profile information - signing in to OpenCCC, or updating specific account Profile information depending on the different use cases.
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Each new student following account creation will be presented with the new “Verify your Identity” screen “CCC ID.me Verification” page (shown below). The student will have the opportunity to proceed is encouraged to verify their identity or opt-out of decline the verification process at that time and continue to the admission application. Following this decision point, the appropriate verification status value and timestamp is stored.
Returning students who have an existing OpenCCC account but have not yet encountered the new verification process will have a “null” verification status value associated with their CCCID. These students will land on the “Verify your Identity” screen verificationpage and will have the same two options: opt-in to verify or opt-out of the process at this time.
Returning students who have previously completed the verification process but have not submitted an application in the past 12 months, or who have updated critical information in their account Profile, will be considered unverified the next time they sign in or attempt to submit a new CCCApply application. At that time the student will be presented with the “Verify your Identity” screen again and will have to decide whether to reverify or not.
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For students that already have an ID.me account at the time they encounter the verification process, assuming there has been no change to their last name or birthdate, can simply sign in to their ID.me account before being immediately redirected back to CCCApply with a verified status. |
The CCC Verify Your Identity with ID.me Page
decline to verify.
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For students that already have an ID.me account at the time they encounter the verification process, assuming there has been no change to their last name or birthdate, can simply sign in to their ID.me account before being immediately redirected back to CCCApply with a verified status. |
The CCCID.me VerificationPage
New and existing students over age 18 may verify their identity as part of the CCCApply application process. This verification step will come right after the new student creates their OpenCCC student account or an existing student signs in to their OpenCCC account before they begin filling out an application.
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Successful VerificationOnce the student has completed the verification process with ID.me, they are routed back to their intended application or resource. If their CCC application session times out, they may need to sign back in to continue with their application process. They will see a “verified” status added in her account profile and will not have to re-verify for the next 12 months (or unless a change is made to their first name, last name, address or date of birth). |
Decline Verification (Opt-Out
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If the student chooses not to verify their identity on thelanding page, they , they will be prompted to confirm this decision on the Decline Confirmationpageor return to complete the verification process.This screen modal informs students that if they decline to verify their identity at this point, their access to financial aid may be limited or delayed moving forward. The student must confirm to opt-out at this point, or they can be returned to the previous page to proceed with verification.
If the student confirms that they want to opt-out of the process, they are routed to the resource application or service they were originally attempting intended to access. For students proceeding to CCCApply, any application submitted after opting out of the identity verification process will interact with is subject to being suspended in the spam filter as normal (like every other unverified application (they can be marked as fraud).
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Note: Students who choose not to verify their identity (opt-out) may proceed to their intended resourceapplication or service; however, a “null” or unverified workflow status will be stored for the student in the system. This status will prompt the system to re-engage them the next time they sign in to OpenCCC or CCCApply. The student will always have the option to decline; nevertheless our goal is to encourage students to protect their personal information. |
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Note: For students proceeding to CCCApply, all future applications submitted within 12 months after identity verification will pass through the spam filter without being marked as fraudulent. |
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Verification Status Changes
The ID.me identity verification process includes several workflow states statuses that can change over time. The majority of new, first-time applicants are U.S. domestic and international students age 18 years or older who will have not yet completed the identity verification process through ID.me. These students will encounter the IDme process after creating their OpenCCC account and before they submit their first CCCApply application. If the student opt-out of the verification process, they will have an ID.me workflow status = Never Verified (appears as no value (blank) in submitted and post-submitted application data).
Never Verified
Verified
Staff Verified
Unverified
Expired
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See the complete list of IDme Verification Status Change Datafields and values and how that data is provided to the college. |
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ID.me Help Center & Support Process
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Primary & Secondary Identity Verification DocumentsIDme provides information on the primary and secondary Identity verification documents that may be required when a student attempts to verify their identity though the self-service option or on a video call with an IDme Video Chat Agent. These documents follow NIST identity verification standards. |
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Data Fields & Data Delivery
Three new data fields have been added to track the student’s identity verification status, including timestamps for the ID.me confirmation and status changes. Each of these fields support “null” values and, along with the workflows themselves, have been designed with ‘shut-off’ capabilities to prevent any issues with data delivery during our traditional application season cycles. The three IDme fields are:
IDme Verification Workflow Status - <idme_workflow_status>
IDme Opt-In Timestamp - <idme_optin_timestamp>
IDme Confirmation Timestamp - <idme_confirmation_timestamp>
ID Verification Workflow Status: The <idme_workflow_status> field identifies the student’s ID.me verification status at various points in the process.
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IDme Data Field Name | Data Field | Brief Description |
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IDme Opt-In Timestamp |
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<idme_optin_timestamp> |
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Sets a value tracking the date and time of the student’s decision to |
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proceed with ID verification |
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IDme Confirmation Timestamp | <idme_confirmation_timestamp> | Sets a value provided by ID.me representing the date and time the student’s verification process was completed successfully. |
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These fields will be delivered to colleges with application data via the SuperGlue College Adaptor and will be available for reporting in the CCCApply Report Center and the Data Warehouse Report Server.
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The Verification Workflow Status
IDme Workflow Status | <idme_workflow_status> | Sets a value identifying the student’s ID.me verification status at various points in the process |
The ID.me Verification Workflow Status
Following this release, all students will have an ID verification status value associated with their CCCID. Students who have created an account but have not yet encountered the new verification process will have a “null” value stored as their verification status. Students who have encountered the verification system but choose not to verify (opt-out) will maintain a “null” status in the system and will be prompted with the Verify your Identity page each time they sign in until they complete the verification process. Students that successfully complete the verification process will have a “verified” status.
IDme Verification Status Change Data
These fields will be delivered to colleges with application data via the SuperGlue College Adaptor and will be available for reporting in the CCCApply Report Center and the Data Warehouse Report Server.
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December 2024: New IDme Verification Status Change Data fields are released to facilitate tracking student verification status changes over time. See IDme Verification Status Change Datafor details. |
Account Profile Changes
The student’s ID verification status is displayed on their account profile page. A verified student may lose their verified status within the 12 months following their confirmed ID.me verification or if they change or update the following information in their account profile:
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