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This page provides a step-by-step guide for creating a new student account with OpenCCC 2.0. |
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Step 1: Create & Verify Your Account
Create Your Account
Start on the Sign In page.
Select the Create An Account link below the sign in input field.
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Success! Attribute is Unique: If your mobile phone number is unique, a verification code will be sent in a text message. The Verify Your Accountpage is displayed. |
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Attribute is Not Unique: If your mobile phone number is not unique or if your primary phone is a landline, you can try again or switch to the other method by selecting Use email instead link. The page will refresh with the Email input field. |
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Retry Attempts: If you’re certain that your mobile phone (or email address) is unique to you, try to enter it again. The system will allow 3 retry attempts before displaying an error message. |
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To validate that the preferred sign in credential used is unique, a security code used is sent to the user’s device associated with the preferred method (email address or mobile phone). The message is sent from the California Community Colleges and includes a time-sensitive six-digit code which must be obtained and entered on the Verify Your Account page to continue the account creation process.
Verify Your Account
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For security purposes, two-factor validation is used to verify your identity. A time-sensitive security code is sent to the user through their preferred method of contact. The code must be retrieved and used within 10 minutes of requesting the code. Below is an example of the verification code message received by email. |
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Next: The Create Profile section is displayed.
The user’s preferred and validated sign in credential (email or mobile number) will be auto-populated in the Profile, and the Preferred Method of Contact indicator is set accordingly.
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Enter a string of letters, numbers, and special characters into the Password input field. The combination must meet the criteria requirements listed on the left, adjacent to the input fields.
Re-enter the password in the Confirm Password field to ensure it matches the Password field exactly (both fields must match).
Click the Create Account button to submit your password and finish creating your account.
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Your password is required if you forget your Sign in credentials (email or mobile phone number), or if you need to edit your account. |
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Account Confirmation & Next Steps
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Click on the Edit Your Account link in the header of any CCC Student Success Suite application, including CCCApply (Standard, Noncredit, or International applications for admission to college), MyPath student onboarding portal, or the CC Promise Grant application (fee waiver grant), to display the Edit Account page. The Sign In page will display.
Enter your email address or the mobile phone number you used to create & verify your account, initially.
If you forgot which email address or mobile phone number was used, click on the Recover Account link on the Sign In page. Follow the prompts to recover your verified sign in credentials.
User Workflow: Create & Verify Account
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Common Issues & Error Messages
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