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Discussion types: In addition to standard discussions, Vanilla allows users to post questions and polls.
Private messaging: Users can have private one-on-one discussions, or they can bring multiple people into the conversation.
Powerful search: Autocomplete helps users find what they are looking for quickly. Search results include images and videos added to posts. Relevance is based on keywords, word order and post quality.
Mentions: Users can mention each other in discussions by writing an "@" before a username. Mentioned users are notified so they can quickly jump into the discussion.
Rich content: Users can format posts with html, markdown or bb code. Images are automatically resized and YouTube and Vimeo videos are automatically embedded. Tweets, Vines and Pins are also automatically recognized when pasted into a comment.
Advanced Editor: Advanced Editor recognizes HTML, BBCode and Markdown. Images, videos and other rich content are easily embedded, files can be uploaded and code blocks can be prettified.
Auto-save: The platform auto-saves your content as you are entering it so that you can close the window on purpose or by accident, and your hard work will not be lost.
Smart history: The platform remembers everything you've seen, keeping you up to date with which discussions have new content.
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Contacting Technical Support
California Community Colleges faculty and staff can request support for any product or service developed by the CCC Technology Center.
To report an service incident or product related issue:
Email: staffsupportccctc@openccc.zendesk.com
To report a non-critical issue or to submit a change request, visit CCCTechnology.info and add a post under the appropriate Category. CCCTC support engineers monitor the online support community and will respond to questions and issues between the hours of 7:00am - 4:00pm, Monday - Friday.