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If you are already signed in to your Google account, enter your account password to confirm your identity.
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Setting Up Your User Profile & Preferences
Editing Your Profile
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Updating your Notification Preferences
Please note that screenshots and directions below are from a desktop view of a simple Keystone themed forum. Please consult your CSM for any clarifications.
Select
Edit Profilefrom the User menu.
Select
Notification Preferencesfrom the preferences menu on the left side of window.
Once you've applied your preferences be sure to
Save Preferenceson the bottom of the screen.
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Setting Up Notification Preferences
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Using the CCCTechnology Support Site
Navigating the Support Site
For California Community Colleges staff and faculty, CCCTechnology.info is the an all-in-one online support purpose support and communication site for systemwide information technology applications and services developed by the CCC Technology Center.
Navigating the Site
Getting There
To get to the site, click on (or bookmark) CCCTechnologyCCCTechnology.info online support site, visit CCCTechnology.info.
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Tip: For easy access, we recommend you bookmark this page in your preferred browser. |
Home Page
The CCCTechnology.info homepage is presents a forum-style landing page for both registered users and visiting guests. The layout a slightly different look for un-registered users, but for the most part provides that same functionality for all visitors.
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All users are welcome to peruse the categories and discussions on the homepage; however, users must sign-in or register for an account before they can post or reply to discussions or interact with the site.
Below is the homepage that new users will see when they visit the site. The “Register” and “Sign-In” buttons appear at the top of the screen and in the right sidebar.
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Registered users will see current messaging, alerts, and notification links in the right-tool bar.
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The Toolbar
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The MeBox
The MeBox shows your profile picture and username when you are logged in and provides several vital links to other areas of the platform. You can view your notifications, bookmarks, visit your own profile page.
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Discussions are questions, comments, or messages posted to one or more Categories within the community.
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“Posting” - or commenting - on a discussion is the primary way users interact with within our community. There is a range of discussion types available to suit your needs.
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At the bottom of each discussion, you will encounter there is a text field :
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Users where users type their comments here and submit them by hitting the “Post Comment” button. That comment will immediately appear at the bottom of the discussion, adding it to the conversation.
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Creating A New Discussion
To create a new discussion, click on the New Discussion button in the right side bar of any category.
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Below is an example of what you will encounter on the New Discussion page:
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The user starts a new discussion by selecting the category in which the new discussion should be posted.
The discussion title is required and what will appear at the top of your post once it’s been submitted. It will also identify the discussion on the category index.
The text editor field is where the user will enter the main body of their post.
The user has options to assist in formatting the text, inserting emojis and images, and attaching files.
Once the user has finished creating their post, clicking the Post Discussion button will immediately publish it. Clicking Save Draft will store the post under “My Drafts” in your user’s profile menu. Cancel will return the user back to the category previously viewed.
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Posting a Question, Comment, or Suggestion
Editing a Post
Cutting-Edge Features
Discussion types: In addition to standard discussions, Vanilla allows users to post questions and polls.
Private messaging: Users can have private one-on-one discussions, or they can bring multiple people into the conversation.
Powerful search: Autocomplete helps users find what they are looking for quickly. Search results include images and videos added to posts. Relevance is based on keywords, word order and post quality.
Mentions: Users can mention each other in discussions by writing an "@" before a username. Mentioned users are notified so they can quickly jump into the discussion.
Rich content: Users can format posts with html, markdown or bb code. Images are automatically resized and YouTube and Vimeo videos are automatically embedded. Tweets, Vines and Pins are also automatically recognized when pasted into a comment.
Advanced Editor: Advanced Editor recognizes HTML, BBCode and Markdown. Images, videos and other rich content are easily embedded, files can be uploaded and code blocks can be prettified.
Best of: The Best of page helps users find your community's best content by browsing a fun, infinite-scrolling page. Content shows up on this page if it receives positive reactions or if promoted by a moderator.
Auto-save: Vanilla auto-saves your content as you are entering it so that you can close the window on purpose or by accident, and your hard work will not be lost.
Smart history: Vanilla remembers everything you've seen, keeping you up to date with which discussions have new content.