After you have set up and tested your BOG implementation in the Pilot environment, you can begin setting up the Production environment and schedule your deployment with the CCC Tech Center.
Production Environment Deployment Tasks
Below is a excerpt list of implementation tasks required for setting up your the BOG project in the "Production" environment. Please For the complete implementation checklist, including setting up the Pilot environment for implementation and ongoing testing - please refer to your BOG IT Project Checklist, which is created for you during your BOG project overview meeting with the CCC Tech Center CCCApply implementation team. If you haven't had an Overview meeting, please schedule one today by contacting Patty Donohue, pdonohue@ccctechcenter.org.
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Student Support
CCC Help Desk
Call: (877) 247-4836
Email: support@openccc.net
College Support
CCC College Support Site
www.ccctechnology.info
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Implementation Project Support:
During your implementation project, requests for general assistance, training, or assistance setting up the Administrator, send an email directly to your Implementation team for immediate assistance (M-F 8-4pm). To request technical support specific to your implementation, send an email to: cccapply@openccc.zendesk.com
Emails automatically generate support tickets which are tracked and managed by CCCApply College Support and/or OpenCCC Help Desk Support (if issue pertains to student).
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