Most Frequently Asked Questions

How do I contact Support Services for college staff?

Why isn’t my user DW Pilot account (login credentials) working anymore? Did something change?

I’m getting an error page when I try to login to the Data Warehouse Report Server. Did the URL for change?

How do I request user access to the Data Warehouse Report Server?

I'm no longer working as an IRPE for the California Community Colleges. Who should I notify to remove my user access?

How do I report a bug or issue with the Data Warehouse Report Server?

How do I reset my Password for the Data Warehouse Report Server?

Why am I being asked for a Verification code?

How do I generate a new Verification code each time I login?

Why is my Verification code timing out?

About the Data Warehouse Report Server

What is the Data Warehouse Report Server?

What’s the difference between CCC Data Warehouse and CCC Data Warehouse Report Server?

What’s the difference between JasperReports and the Data Warehouse Report Server?

What is multi-factor authentication?

What data is available in the Data Warehouse Report Server?

Are any ready-made reports available in the Data Warehouse Report Server?

Who is authorized to use the Data Warehouse Report Server?

Is there a release roadmap for the Data Warehouse Report Server?

User Account Setup

What data is available in the Data Warehouse Report Server (v..1.4.1)?

What data am I allowed to access with my user account?

Will additional data sets be added to the Data Warehouse Report Server?

Where can I find the Data Warehouse Report Server User Guide?

Where do I find my user account login credentials?

How do I find my “Organization (MIS Code)?

How do I find my User ID?

How do I find my Password?

What do I do on the “Scan Your QR Code” page?

How do I scan the QR barcode on my desktop computer?

How do I scan the QR barcode on my mobile device?

How do I get the Verification code?

Where do I go to login to the Data Warehouse Report Server?

What do I need to setup for “first-time user login”?

How do I request access to the Data Warehouse Report Server?

Using the Report Server

How do I find the LGBTQ data for my college?

Is there a LGBTQ report template I can use?

How do I customize the LGBTQ report template?

How do I schedule a report to run weekly or monthly?

How do I export report data out of the Data Warehouse Report Server?

What fields are included on the CCCApply LGBTQ Report?

How do I change the date filter on a public report?

How do I build an ad hoc report?

How do I copy a report?

How do I schedule a report?

How do I filter the data in a report?

Why am I getting an error message saying that my report is exceeding 25,000 rows?

How do I filter my data by a specific date range?

Help & Support

How do I request help using the Data Warehouse Report Server?

Are there any training materials available for the Data Warehouse Report Server?

I can’t seem to access the Data Warehouse Report Server. How do I report an issue with the Report Server?