The following Frequently Asked Questions pertain to the Data Warehouse Report Server (v.1.4.1), released to production on August 14, 2020.
Most Frequently Asked Questions
How do I contact Support Services for college staff?
Why isn’t my user DW Pilot account (login credentials) working anymore? Did something change?
I’m getting an error page when I try to login to the Data Warehouse Report Server. Did the URL for change?
How do I request user access to the Data Warehouse Report Server?
IRPE Researchers: The identified lead IRPE Researcher at each college or district will be established as the authorized user and “gatekeeper” for their organization (MIS Code) upon confirmation from their college or district Vice President. Gatekeepers can then request access for additional researchers at their organization (MIS Code) by submitting an email request to College Support Services with the information below.
Process for Gatekeepers to Request Additional Users
Authorized gatekeepers may submit an email request with the new user’s name and email address (.edu) to College Support Services at staffsupportccctc@openccc.zendesk.com.
Chancellors Office & Other External Stakeholders: All requests for access to the Data Warehouse Report Server from the Chancellors Office or other external stakeholder, must be directed to Mark Cohen, Product Manager, CCC Data, mcohen@ccctechcenter.org who will obtain approval from Vice Chancellor, Barney Gomez, bgomez@cccco.edu.
I'm no longer working as an IRPE for the California Community Colleges. Who should I notify to remove my user access?
How do I report a bug or issue with the Data Warehouse Report Server?
How do I reset my Password for the Data Warehouse Report Server?
Why am I being asked for a Verification code?
How do I generate a new Verification code each time I login?
Why is my Verification code timing out?
About the Data Warehouse Report Server
What is the Data Warehouse Report Server?
The CCC Data Warehouse Report Server (Report Server) is an easy-to-use report generator that pulls data from the CCC Data Warehouse.
The Report Server is powered by JasperReports, a Java-based open-source reporting tool. Jasper Reports allows for advanced reporting usage and provides extensive help that you can access from the Help link.
The CCC Data Warehouse is a structured source of master data that can be used to generate the data marts and reports and analytics that end-users need.
What’s the difference between CCC Data Warehouse and CCC Data Warehouse Report Server?
What’s the difference between JasperReports and the Data Warehouse Report Server?
TIBCO JasperReports Server is a comprehensive Business Intelligence (BI) tool that provides robust static and interactive reporting, report server, and data analysis capabilities. A comprehensive Help system is available and can be accessed from any screen in the upper right toolbar. The Help system provides high-level descriptions of feature functionality, and step-by-step instructions for how to extract the data and insights you need from your data.
What is multi-factor authentication?
What data is available in the Data Warehouse Report Server?
In the August 2020 release (v.1.4.1) the following data sets will be available in the Data Warehouse Report Server:
CCCApply Standard & Noncredit Applications
CCCApply LGBTQ Data (AB 620)
CCCApply International Application
CC Promise Grant Application
Multiple Measures Placement Service (MMPS)