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Last Update: March 3, 2021 |
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The authoritative source for official names & descriptions of each CCCTC product & service. |
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The CCCTC Products & Services Definitions document is a living document representing the current-state of each product & service developed and delivered by the CCC Technology Center, unless otherwise noted. Required updates will be referred to the document owner for inclusion and approved by the CCCTC Executive Director,
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Jennifer Coleman.
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This document |
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is reviewed before each major product release to ensure it continues to reflect current and accurate information. |
Change Notification: CCCTC employees and contract staff will be notified of all confirmed changes upon approval by the CCCTC Executive Director.
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Products & Services Definitions
The table below contains the following product information:
Official Product Name
Product Owner / Manager
Brief Product Description / Overview
Basic Prerequisites
Responsibilities for Adoption/Implementation
Contract Requirements
Student Success Suite
The Student Success Suite is a collection of student-facing products developed by the CCC Technology Center, including OpenCCC, CCC MyPath, and CCCApply admission & financial aid applications.
Important Note for June 2021 Release: The Apply/MyPath/OpenCCC/Career Coach suite of CCCTC products, which previously did not have a cohesive marketing ‘brand’ tying them together, is being transitioned into the “Student Success Suite” branding umbrella. While certain things will happen within the products to support this (such as removing OpenCCC branding from the Account UX to reduce student confusion), this is largely a marketing and business change, not a functional/software change.
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Official Product Name
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Product Owner / Manager
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Product Description / Overview
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Prerequisites
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Adoption & Implementation
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Definition of “Live” Status
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Contract Requirements
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Career Coach
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Mike Caruso / Jane Linder
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Provides career assessment
Recommends college programs for careers
Provides salary and employment data
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SSO Proxy
CCC MyPath
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Product Name | Product Owner / Manager | Product Description / Overview | Prerequisites | Adoption & Implementation | Definition of “Live” Status | Contract Requirements |
Career Coach | Mike Caruso / Jane Linder |
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| Considered "Live" once students start accessing the system | N/A (via MyPath) |
CCCApply Standard Application | Mike Caruso / Jane Linder | CCCApply Application for Admission
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| Considered "Live" once students start accessing the system | Signed IPA Addendum B - Applies to the full CCCApply suite (Note: Each product is adopted separately) |
CCCApply Noncredit Application | Mike Caruso / Jane Linder | A streamline custom workflow of required questions within the Standard admission application designed for users enrolling exclusively in noncredit courses.
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Considered "Live" once students start accessing the system |
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N/A (via MyPath)
Signed IPA Addendum E - Applies to the full Apply suite | |
CCCApply International Application | Mike Caruso / Jane |
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CCCApply Application for Admission
The online (domestic) application for admission for the California Community Colleges.
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Complies with state and federal laws & regulations (Ed Code & Title V)
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Aligns with CCCCO MIS DED, SAAM, BOG annual requirements
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Calculates CA Residency status (for tuition purposes) upon submission
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Calculates AB540 eligibility upon submission
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College configurable terms, majors, supplemental questions, Needs & Interests, and data delivery
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Linder | The online application for admission to the California Community Colleges for international (non-domestic) students.
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Considered "Live" once students start accessing the system | Signed IPA Addendum |
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CCCApply Noncredit Application
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Mike Caruso / Jane Linder
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A streamline custom workflow of required questions within the Standard admission application designed for users enrolling exclusively in noncredit courses.
Appropriate for noncredit / adult ed students
Unique URL, custom Majors & Supp Questions
Does not include residency questions, logic or status determination
Does not include Citizenship & Military questions
Integrated with MyPath, OpenCCC, SuperGlue
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College must implement the CCCApply Standard Application and configure required settings
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Students must use the Noncredit App URL to access
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REQUIRED: Terms & Majors must be configured separately in both the Standard application and the Noncredit application;
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E - Applies to the full CCCApply suite (Note: Each product is adopted separately) | ||||
California Colleges Promise Grant Application (Formerly known as the Board of Governors (BOG) Fee Waiver Application) | Mike Caruso / Jane Linder |
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Considered "Live" once students start accessing the system | Signed IPA Addendum |
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D - Applies to the full |
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CCCApply suite (Note: Each product is adopted separately) | |
CCC MyPath | Mike Caruso / Jane Linder |
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The online application for admission to the California Community Colleges for international (non-domestic) students.
Does not include residency questions or logic
Customizable terms, majors, and supplemental questions
REQUIRED: Terms & Majors must be configured in the Administrator
At least one Term and one Major must be OPEN in order to submit applications
College/District IDP
SSO Proxy integration
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Adoption: Marketing / ES CRM
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The Guided Pathways onboarding system for student matriculation
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Considered "Live" once students start |
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Signed IPA Addendum E - Applies to the full CCCApply suite (Note: Each product is adopted separately)
California Colleges Promise Grant Application
(Formerly known as the CCCApply Board of Governors (BOG) Fee Waiver)
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Mike Caruso / Jane Linder
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The official electronic version of the California College Promise Grant paper application; updated annually
Acceptable uses: CC Promise Grant, CCPG
For eligible California residents, permits enrollment fees to be waived; does not provide assistance for the purchase of books or supplies
Integrated with OpenCCC, SuperGlue
College/District IDP
SSO Proxy
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Adoption: Marketing / ES CRM
Opportunity: ES CRM
Implementation: Enabling Services
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Set the "Live" once students start accessing the system
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Signed IPA Addendum D - Applies to the full CCCApply suite (Note: Each product is adopted separately)
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CCC MyPath
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Mike Caruso / Jane Linder
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The Guided Pathways onboarding system for student matriculation
Provides dynamic onboarding and guidance experience based on student-provided information
Customizable by colleges
Includes college-specific and Chancellor’s Office-provided information pages for various student services, such as Financial Aid and Online Orientation
Easily request, collect, and retrieve electronic documents from incoming students
Integrated with OpenCCC, Career Coach, CCCApply
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SSO Proxy
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Sign-up: CCCTC Sales Team
Opportunity: CCCTC Sales Team
Implementation: Enabling Services
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Set the "Live" once students start accessing the system
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Signed MyPath IPA Addendum F
Chief Student Services Officer approval (verbal is OK)
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CCCApply Report Center
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Mike Caruso / Jane Linder
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The CCCApply Report Center is a branded instance of TIBCO/Jaspersoft business intelligence/reporting software, providing real-time submitted application data - as well as other data sources supporting the Student Success Suite - for colleges & other authorized users of the CCCApply application suite of applications.
Secure, real-time data delivery for all submitted CCCApply applications
Data partitioned by CCCCO MIS code
Authorized college staff & district admin users
Daily data updates of “in-progress” applications (CCCApply Standard/Noncredit Only)
Includes state & national schools and colleges data
Includes CCCApply-XAP applications archive
Includes other SSS data sources
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College or District IDP (Shibboleth, PortalGuard, or SAML compatible)
SSO proxy integration
Authorized/authenticated user account (configured in CAP)
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Not adopted separately - staff tool for CCCApply
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Core Administrator Platform (CAP)
Branded Names: CCC Administrator
CCCApply Administrator
Canvas Administrator
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Mike Caruso / Jane Linder
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The Core Administrator Platform (CAP) provides a centralized System Administrator platform for multiple, integrated CCCTC products and tools.
Facilitates IdP authentication, user account management (roles, permissions) and access to integrated Administrator tools, currently:
CCCApply Administrator (Standard/Noncredit, International, CCPG),
CCCApply Report Center
Canvas Administrator.
The CCC Administrator is the branded name for the shared System Administrator that provides a single-point-of-entry (landing page) to central user management services and access to the integrated CCCApply & Canvas administrator tools.
The CCCApply Administrator is an integrated central admin configuration tool for the CCCApply applications. The Administrator includes a shared College & District Information section (tables) and three separate admin sections, one for each of the CCCApply applications: Standard/Noncredit, International, and Promise Grant.
Required (and optional) admin settings are configured separately for each application, including terms, majors/categories, rules, messages, supplemental questions, download resets, and Spam Filter maintenance.
The Canvas Administrator is a [NEED]
CAP will be the central launch pad for all of our CCCTC products. The goal is to streamline authentication and user accounts for our CCC end users.
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Primary Product
SSO Proxy
Prereq; Dependent upon primary product need
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Sign-up: CCCTC Sales Team
Opportunity: CCCTC Sales Team
Implementation: Enabling Services
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Set the "Live" once students start accessing the system
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OpenCCC
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Mike Caruso / Jane Linder
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OpenCCC is the student account system
Provides administrative access for OpenCCC student applications
Streamlines the admission application process
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SSO Proxy (College will need idP, and be integrated with SSO Proxy)
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Sign-up: N/A (component of CCCApply)
Opportunity: N/A (component of CCCApply)
Implementation: Enabling Services (via CCCApply)
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Not applicable to colleges
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Signed IPA - Included in Joint IPA
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OpenCCC 2.0 (2021)
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TBD
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TBD
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TBD
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TBD
Infrastructure & Data Suite
The Infrastructure and Data Suite is comprised of products supporting the CCC Chancellor's Office, the California Community Colleges which includes CCC SuperGlue, Master Data Management (MDM), Multiple Measures (MMPS), and CCCData which includes the CCC Data Lake, CCC Data Warehouse, and CCC Data Warehouse Report Server and DW Direct Connection.
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Product Name
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Product Owner / Manager
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Product Description / Overview
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Prerequisites
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Adoption & Implementation
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Definition of “Live” Status
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Contract Requirements
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accessing the system | Signed MyPath IPA Addendum F
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CCCApply Report Center | Mike Caruso / Jane Linder | The CCCApply Report Center is a branded instance of TIBCO/Jaspersoft business intelligence/reporting software, providing real-time submitted application data - as well as other data sources supporting the Student Success Suite - for colleges & other authorized users of the CCCApply application suite of applications.
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Core Administrator Platform (CAP) Branded Names: CCC Administrator
| Mike Caruso / Jane Linder | The Core Administrator Platform (CAP) provides a centralized System Administrator platform for multiple, integrated CCCTC products and tools. Facilitates IdP authentication, user account management (roles, permissions) and access to integrated Administrator tools, currently:
The CCC Administrator is the branded name for the shared System Administrator that provides a single-point-of-entry (landing page) to central user management services and access to the integrated CCCApply & Canvas administrator tools. The CCCApply Administrator is an integrated central admin configuration tool for the CCCApply applications. The Administrator includes a shared College & District Information section (tables) and three separate admin sections, one for each of the CCCApply applications: Standard/Noncredit, International, and Promise Grant.
The Canvas Administrator is a [NEED]
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| Considered "Live" once students start accessing the system | |
OpenCCC | Mike Caruso / Jane Linder |
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| Not applicable to colleges | Signed IPA - Included in Joint IPA |
OpenCCC 2.0 (2022) | TBD | TBD | TBD | TBD |
Infrastructure & Data Suite
The Infrastructure and Data Suite is comprised of products & services that support the the California Community Colleges and the CCC Chancellor's Office.
Product Name | Product Owner / Manager | Product Description / Overview | Prerequisites | Adoption & Implementation | Definition of “Live” Status | Contract Requirements |
CCC Data Lake | John Sills / | A product of the CCC Data platform.
| VPN (already in place between CCCCO and CCCTC) | CCC Data Lake is not available to CCC’s.
| Not applicable to colleges | NA |
CCC Data Warehouse | John Sills / | A product of the CCC Data platform. |
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CCCApply Suite
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MIS
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Launchboard
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NOVA
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VPN (already in place between CCCCO and CCCTC)
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Data Lake is not available to CCC’s.
Approved CCCCO staff may be provided access (as requested of Mark Cohen, and approved by Barney Gomez)
Implementation: Intervision manages access
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| N/A | The DW is accessed through either (i) DW Direct Connect or (ii) DW Report Server | Considered "Live" once user accounts are set up and credentials have been communicated to the user | NA |
CCC Data |
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N/A
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The DW is accessed through either (i) DW Direct Connect or (ii) DW Report Server
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Set to "Live" once user accounts are set up and credentials have been communicated to the user
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NA
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Warehouse Direct Connection | John Sills / | A product of the CCC Data platform. |
Makes select data from the Data Lake available in a structured database, with CCC Data 2.1, includes:
CCCApply Suite
MyPath
Multiple Measures
COCI
Canvas
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| Considered "Live" once VPN has been established and successful connection has been confirmed | Signed IPA ES authenticates CCC individual access with IR lead NDA required when a custom VPN installation is to be configured |
CCC Data Warehouse Report Server | John Sills / | A product of the CCC Data platform.
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Custom site-to-site VPN between district and CCCTC
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Log-in credentials
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Direct (ODBC/JDBC) connection enables colleges to connect their preferred BI tool or queries through SQL workbench
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Implementation: ES ICE team supports direct access (OBDC/JDBC) connection setup and testing working with Intervision
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Signup (CCCCO) CCCCO staff may be provided access, as requested of Mark Cohen and then approved by Barney Gomez; after which access is configured by Intervision leveraging the existing VPN
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| Considered "Live" once user accounts are set up and credentials have been communicated to the user | Signed IPA ES authenticates CCC individual access with IR lead |
CCC |
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SuperGlue (Formerly known as Project Glue) | John Sills / |
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A product of the CCC Data platform.
Provides access to available data sources in the Data Warehouse
Direct (ODBC/JDBC) connection enables colleges to connect their preferred BI tool or queries through SQL workbench
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Authorized IRPE Users are vetted and must be approved by college or district Vice President or other authority
User account setup and access requires end-user implementation of compliant authentication software to facilitate multi-factor authentication (MFA) login requirements.
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Sign-up (CCC’s): ES CRM / IPM
Opport.: ES Team
Implementation: ES ICE team supports user account setup and basic training
Signup (CCCCO) CCCCO staff may be provided access, as requested of Mark Cohen and approved by Barney Gomez; after which ES ICE configures account access.
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Set to "Live" once user accounts are set up and credentials have been communicated to the user
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Signed IPA
ES authenticates CCC individual access with IR lead
CCC SuperGlue
(Formerly known as Project Glue)
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John Sills /
Mark Cohen
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Provides a secure, robust framework for data exchange between CCCTC products and colleges
Software component installed locally behind a college’s firewall to facilitate data exchange between CCCTC projects and college’s Student Information Systems (SIS)
Enables disparate SISs to communicate in a standardized way through a cloud service
Master Data Management (YOUnite)
Provides a single point of reference for what systems are considered “systems of record” for specified data elements and data exchange interactions. Keeps college data synced with CCCTC centralized applications
Facilitates data exchange between colleges and Chancellor’s Office
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SSO Proxy supplied CCCID as required by product
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Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure.
Opport.: CCCTC Sales Team, CRM’s
Add on Feature Sales: Sales/CRM’s/ES
Implementation: Enabling Services
| SSO Proxy supplied CCCID as required by product |
| Considered "Live" once it has been confirmed that data is flowing to the staging tables | Signed IPA Addendum C | ||
Bi-Directional Fraud Data Reporting & API | John Sills / | A SuperGlue-based solution (API) that supports bi-directional communication and sharing of suspected application, enrollment, or financial aid fraud data with the CCCTC for the purpose of sharing the determination of fraud with other system colleges automatically |
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| Considered "Live" once API has been set up by college | Signed IPA Addendum C |
Multiple Measures Placement Service (MMPS) | John Sills / | Facilitates collection of High School transcript data and delivery of AB-705 compliant placement recommendation (Self Reported data from CCCApply, verified data from CCGI, CDE or CALPASS) |
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Sign-up: CCCTC CRM Team
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Opport.: CCCTC CRM Team
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Implementation: Enabling Services
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Set to "Live" once it has been confirmed that data is flowing to the staging tables
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VP of Student Services with collaboration with VP of Instruction
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Master Data Management (MDM)
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John Sills /
Mark Cohen
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MDM provides a configurable data management system which will includes a user-facing MDM tool that gives colleges the ability to secure and control data flow both into and out of their college "zone."
While there is MDM functionality within SuperGlue, and is used to facilitate the movement of data from CCCApply and MyPath; a broader adoption of MDM functionality is currently on hold pending CCCCO prioritization.
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SuperGlue
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NA
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Not applicable to colleges
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| Considered "Live" once it has been confirmed that data is flowing to the staging tables | VP of Student Services with collaboration with VP of Instruction |
Other CCCTC Products & Services
Product Name | Product Owner / Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
SAML / IdP (Shibboleth, Ethos, Portal Guard) |
| None |
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| N/A | |
SSO Proxy (“Authentication”) |
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District level IdP for staff and student accounts (ie. Shibboleth)
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Sign-up: A prerequisite of a primary product, or may be adopted and implemented as a preparatory measure.
Opport.: CRM
Implementation: Enabling Services
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Signed IPA
2018 Canvas IPA requires SSO Proxy
2019 LSP Library integration requires SSO Proxy
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InCommon Federation
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Amir Kahn
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Provides a trust fabric for higher education, their vendors, and partners to facilitate single sign-on from local campus accounts.
Chancellor’s Office and the CCCTC have put together an agreement for InCommon membership for all California community colleges to be paid centrally
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SSO Proxy
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Sign-up: CCCTC Sales Team
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Opport.: CCCTC Sales Team
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Signed IPA
MOU for InCommon membership
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Unlimited SSL Certificates
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Amir Kahn
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Available for no charge as part of InCommon Membership
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None
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Sign-up: CCCTC Sales Team
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Opport.: CCCTC Sales Team
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Signed MOU for InCommon membership
NOTES:
“Authentication” is the process of verifying a student or staff member at a college using the SSO Proxy solution
“Administration” is the process of allowing an authenticated student or staff member at a college to perform certain rights driven activities within an area of the system or software via the Core Administration Platform (CAP) once released in summer 2018.
Vendor / External Products & Services
Warning |
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[ Add short sentence describing vendor/external products & services.] |
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Product Name
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Product Owner / Manager
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Product Overview
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Prerequisites
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Adoption & Implementation
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Contract Requirements
Canvas
(CCMS - Common Course Management System)
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Amy Snyder
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Course Management System
provides integration of OEI resources:
OEI Course Design Rubric
QUEST online learner readiness
Professional development options
Canvas courses and student enrollments can be automatically synced with college SIS via Project Glue Canvas-SIS Integration
Configuration for student and staff authentication via SSO Proxy
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SSO Proxy (ES to track feature-set integration)
(SuperGlue compatible-Jul18)
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Sign-up: Instructure
Opport.: CRMs
Implementation: Instructure, via Enabling Services
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| District level IdP for staff and student accounts (ie. Shibboleth) |
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InCommon Federation | Amir Kahn |
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Unlimited SSL Certificates | Amir Kahn |
| None |
| Signed MOU for InCommon membership |
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NOTES:
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Vendor / External Products & Services
Product Name | Product Owner / Manager | Product Overview | Prerequisites | Adoption & Implementation | Contract Requirements |
CENIC (Corporation for Educational Network Initiatives in California) | Mike Tuccillo |
| None |
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CENIC Mini-Grant | Mike Tuccillo |
| a CCCCO provided CENIC 10 gigabit circuit |
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| College CTO must complete “Connectivity Grant” web form. | |||
Chancellor’s Office Curriculum Inventory (COCI) | Rachel Stamm |
| None |
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CVC-OEI (formerly Course Exchange) | John Sills / Mark Cohen Steve Klein, Director |
John Hadad, CVC-OEI PM
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| Signed IPA Addendum G
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Course Identification System (C-ID) | Rachel Stamm |
| None |
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eTranscript California | Mark Cohen |
| None (leverages XAP managed functionality) |
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| Contract with XAP |
Library Services Platform (Ex Libris) |
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No longer managed by CCCTC |
| SSO Proxy |
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Revision History
Document Owner: Director of Enabling Services, and Director of Communications and Marketing
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. |. Document Approval: CCCTC Executive Director,
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Jennifer Coleman
Revision Date | Editor | Key Differences | Date of Executive Approval |
4/10/18 - Draft | D Quintanilla | Initial Draft by D.Q. with input from CCCTC Product Owners and Executive Team, and graphics by John Julian | N/A |
5/8/18 - Final Draft | A Newman / S Chagoya | Incorporated final edits recommended by Tim during initial exec review, new graphics, and reordered alphabetically | N/A |
6/6/2018 - Initial release | Tim Calhoon | Executive Director’s approval of final draft - as CCCTC’s authoritative Product Definitions, and assignment of Document ownership | 6/6/2018 |
6/19/2018 | A Newman | Added CENIC and CENIC Mini Grant information | 6/20/2018 |
7/24/2018 | A Newman | Added Project Glue details into the SuperGlue product line. Removed Project Glue, per Tim’s direction. | 7/25/2018 |
12/90/2018 | A Newman | Added Multiple Measures Placement Service with Jennifer Coleman’s input | 1/5/2019 |
4/18/2019 | A Newman | Removed Hobsons products per Tim Calhoon. Updated Data Warehouse Details per Mark Cohen | 4/18/2019 |
6/4/2019 | A Newman | Added Library Services Platform information, and LSP additions to SSO Proxy section. | 6/5/2019 |
8/15/2019 | D Quintanilla | Added MDM information to the SuperGlue Product Overview section | 8/16/2019 (JC for TC) |
02/12/2020 | A Newman | Updated a few Prod Mgr assignments per Bill Zlomke. Bill will be taking ownership of this document from today forward. | |
09/16/2020 | P. Donohue | Created this Confluence page and copied over original details and format from GSheet (last update was 2018) | TBD |
02/05/2021 | Mike Caruso | Updated product information and added an SSS suite description. | |
02/06/2021 | Mark Cohen | Updated product information and added a description for the IAD suite. | |
03/03/2021 | P. Donohue | Updated formatting on all tables for consistency. | |
06/28/2022 | P. Donohue | Updated name of CCCTC Exec Director; corrected typos and other formatting needs. | |
06/30/3033 | Mark Cohen | Updated product information and added a description for the IAD suite. | |
08/18/2022 | P. Donohue | Corrected small typos |