01:20:29 Cathy Tully: Configuring Overdue and Lost Loan Profiles Guidance: https://docs.google.com/document/d/1YIIyKQRrXKUIrd_JG2v56ouq2wkDUqOV/edit 01:22:41 Cathy Tully: computer is messing up. just a sec 01:22:50 Jay Hartzell: Here's the link to the PDF of our guide: https://drive.google.com/file/d/12tKEdaVe4kddgYMfnoSrBng7crI_twnJ/view?usp=sharing 01:26:00 Linda Parker: Is this being recorded?? 01:26:17 Lori Lisowski: Yes! 01:26:19 Kellye Cohn: yes 01:26:20 Michelle (she, her) Ohnstad: Yes - it's being recorded 01:27:08 Linda Parker: Thank you! :) 01:33:02 Lori Lisowski: It's an Ex Libris typo, not ours! 01:33:16 Jeff Karlsen: EXL seems to consistently spell "declared" as "decalred" in Letters labels 01:36:25 Kellye Cohn: What is the difference between this letter and the Ful Overdue and Lost Loan Letter? 01:39:02 Cathy Tully: Ful Overdue and Lost Loan Letter is an invoice letter sent to the patron. 01:39:54 Kellye Cohn: Ahhh ok. Thank you! 01:40:06 Cathy Tully: Ful Overdue and Lost Loan Notification Letter are the overdue notices that are sent to patrons at defined times. example 7 days overdue notice. 01:41:19 Linda Parker: Is this code available through the wiki too? I got part of it from ExLibris, but not the additional info section. 01:41:35 Lori Lisowski: Yes, it's in our guidance document 01:41:43 Linda Parker: Awesome - thanks! 01:43:22 Cathy Tully: The Guidance for Overdue and Lost Loan Profiles in case you missed the this earlier in the chat. https://drive.google.com/file/d/12tKEdaVe4kddgYMfnoSrBng7crI_twnJ/view?usp=sharing 01:43:52 FUHRMADM@laccd.edu: Which office Hours? Circulation? 01:44:12 Lori Lisowski: Yes 01:44:57 Lori Lisowski: Zoom link for office hour: https://smccd.zoom.us/j/83403464201?pwd=clUwWnNaK1VmMlFaUC94UHN0c2l2Zz09 01:45:19 Lori Lisowski: 1:00 pm this afternoon 01:45:32 Cathy Tully: And on April 7th at 1pm 01:54:02 Linda Parker: If you leave these areas blank, will it consider all statuses, groups, locations, etc.? 02:05:30 Jeff Karlsen: Is it really *that* easy though? 02:05:32 Jeff Karlsen: :) 02:05:48 Linda Parker: Hahahaha!! NO! :) :) :) 02:06:14 FUHRMADM@laccd.edu: If you don't have access to configuration, can you see anything. Maybe the utility? 02:06:28 Jeff Karlsen: It's like many things in Alma: half the task is wrapping your mind around certain topics. This was very well presented! 02:06:33 Cathy Tully: If you use the XSL Jay provided, then that should help get you started. 02:06:39 Linda Parker: This has been really helpful - thank you so much for all of your efforts! 02:06:53 Alison Finch: Thank you! 02:07:27 Sara Cassetti (she/her): Thanks so much for slogging through that for everyone’s benefit, Jay! 02:07:31 Alejandra Hurtado: can you please resend the links 02:07:37 Kellye Cohn: Do you have more info on blocks on your workgroup page? 02:07:39 Steve Hunt: Thank you for a clear explanation of a very opaque process. 02:08:30 Cheryl: The one thing our dean wanted was the student id on the notice and that we have not accomplished. If someone knows how to do that, we would like to know. 02:08:46 Lori Lisowski: Here's a link to the PPT, which has all the links to wiki, docs, etc: https://drive.google.com/file/d/1YnVbokaFLBc0wWD4VmlXjW2596Ma39Im/view?usp=sharing 02:09:04 Alejandra Hurtado: Thank you! 02:09:23 Jessica Owens: Great tip, thank you Jay 02:09:40 Kelsey Shapiro (she/her): If you configure all of these at once, will people get all of the notifications at once once you turn them on? Assuming items are all significantly overdue 02:10:09 Lori Lisowski: Adding the Student ID to the notice is a current enhancement request in NERS, so we can vote on that! 02:11:02 Lynda Letona: Will the recording to this be posted to Wiki? Sorry I had connection problems so I missed most of it. 02:11:04 Cheryl: I'll be sure to look for that!! 02:11:05 Kelsey Shapiro (she/her): Thank you so much!!! 02:11:09 Kelsey Shapiro (she/her): Very helpful presentation 02:11:15 Lori Lisowski: Yes, the recording will be on the wiki 02:11:22 Lynda Letona: Thanks! 02:11:29 Glenda Gardner: I hope this isn't a stupid question, but if there are multiple items overdue, does the student get a notice for each item? 02:12:01 Glenda Gardner: Thanks 02:12:20 Kellye Cohn: Looking for help with blocks- can your group help in an office hour? 02:12:29 Lori Lisowski: Yes 02:12:54 FUHRMADM@laccd.edu: For people who don't have access to configuration, What can they see? bills to themselves or text subject that they know 02:13:18 Linda Parker: Currently, we have our set-up according to user groups: i.e. Community 10 day or Student 10 day notice - would it be better to re-config based upon the type of notice instead? 02:13:41 Katrina Rahn: This has been so helpful! Exactly what we needed. Thanks, Circ WG! 02:13:44 Kacey Bullock: Thank you! 02:15:29 Linda Parker: Appreciate that - thanks! 02:15:46 Amy Beadle: Recording will be posted here: https://cccnext.jira.com/wiki/spaces/CLSPP/pages/1606516801/Wednesday+Webinar+Series 02:15:50 Lena Hicks: Thank you Jay and Cathy! 02:15:55 Kymber Ensele - LTCC: Thank you! 02:15:56 Lisa Brlas - Grossmont (she/her): Great job Jay and Cathy! Thank you. 02:15:57 Tina & Shar: Thanks so much! 02:16:07 Evelyn Lord: Thanks! 02:16:12 Cathy Tully: Zoom link for office hour: https://smccd.zoom.us/j/83403464201?pwd=clUwWnNaK1VmMlFaUC94UHN0c2l2Zz09 02:16:17 Jeff Karlsen: Thank you so much for this very clear presentation of a complex area of Alma 02:16:25 Dulce: Great job! thank you for your hard work to make everyone’s job easier